This documentation supports the 19.02 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Error messages 5000 to 5200

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NumberDescription
5000 Error

Cannot connect to <serverName>.

The store is not connected. If the user is working against an AR System server, the user has not logged in to the server. If the user is working against a different store implementation, the store has not been initialized.

5001 Error

The cache could not be updated for an object. For more information, see the log file.

The cache could not be updated for an object. For more information, see the log file.

5002 ErrorUnable to retrieve field list for form <formName>.
5003 Error

Invalid store for <objectName>.

The store attached to a specific model object is invalid. This is an error intended for Java developers who are developing plug-ins for BMC Remedy Developer Studio, and does not affect users. Assign a valid store instance to the object.

5004 Error

No field limit information available for field <fieldName> type <type>.

This is an internal error message used for debugging purposes.

5005 Error

No metadata available for limit <limit> for field <fieldName>.

This is an internal error message used for debugging purposes.

5006 Error

Object is not editable.

This is an internal error message used for debugging purposes.

5007 Error

The property property for field <fieldName> is invalid expect <value>, got <value>.

This is an internal error message used for debugging purposes.

5008 Error

Unable to set the value for the property ID <ID> of field <fieldName>.

This is an internal error message used for debugging purposes.

5009 Error

Property <property> of field <FieldName> not described in metadata.

This is an internal error message used for debugging purposes.

5010 Error

The property <property> of field <fieldName> has an unexpected enum value <value>.

This is an internal error message used for debugging purposes.

5011 Error

Unable to update the enum value <value> of field <fieldName>.

This is an internal error message used for debugging purposes.

5012 Error

The current object reservation setting requires Subadministrators to have permission for accessing the form <formName>.

Object reservations are stored as entries on a form on the AR System server. This error is generated if subadministrators do not have permissions to the form. Modify the form to give subadministrators permission to it.

5013 ErrorUnable to open the binary file <fileName>.
5025 Warning

No field mappings have been defined.

You did not define any field mappings.

5026 Warning

The field label <label> is duplicated on this form.

The field labels identified in the message are used for multiple fields on the form. Because fields are uniquely identified by field ID, duplicate labels are allowed. Because it can be confusing to have fields with duplicate labels, consider changing one of the labels.

5027 Error

The form cannot be saved. A dynamic field value in <tableFieldType tableFieldName> contains an invalid field or keyword reference. Provide a correct dynamic value.

A dynamic field value was specified that does not match a field reference on the current form or a keyword. Enter a field reference or select a keyword from the list for the field.

5028 Error

Unable to add a menu item because there are too many levels in the character menu. Character menus cannot exceed 15 levels.

Menus can contain a maximum of 15 levels. You specified a menu that contains more than 15 levels at some point in its hierarchy.

5029 Warning

The entry point guide will not be executed because it does not have a starting active link.

An entry point guide was created without a starting active link. The entry point guide cannot execute correctly in an Application List field without a starting active link. Specify a starting active link for the active link guide.

5030 Error

The error handler does not exist to validate the property.

The error handler does not exist to validate the property.

5031 Error

Object is already owned by another application: <objectName : applicationName>.

This object has an application owner and cannot be added to this application. To add the object to this application, first remove it from the application that owns it.

5032 Error

You cannot create or modify a view form data field without specifying a corresponding database column name. Specify a valid database column name for field. <fieldName>.

When creating a view form, you must link data fields to an underlying database column.

5033 Warning

The field on this form with the name or ID of <name|ID> needs a label.

You applied changes to a form that contains a field with a blank label.

5034 Warning

All subsequent calls will be deleted.

When you try to delete an OLE method, a warning is returned that all subsequent methods (if nesting was done) will be deleted.

5035 Error

You can't call another method on the parent method because parent return type is not an object.

When you nest a method, the parent method's return must be one of the following types: IDispatch, VARIANT, or Compatible. If the parent method's return type is not one of these types, this error is returned.

5036 Error

The return type of the method selected and method to be added appear to be incompatible. Select a matching function.

When you define an OLE method that has a return type and you try to nest or call another method on this return type, BMC Remedy Developer Studio validates whether the return type is of type object. You can call or nest another method out of this return type only if the return type is of type object or object pointer.

5037 Error

Empty COM method list. Add at least one COM method.

The method list required when you define an OLE Automation active link action is empty. Provide at least one method for this structure.

5038 Error

The OLE method called has an incompatible return type.

You defined an OLE method that has a parameter of type pointer and you nested another method whose return type is incompatible with the pointer type, or you tried to enter a value for a parameter of type pointer. The parameter can be filled only by nesting another method whose return type is compatible. You can also use $fld$ to enter the value for a pointer parameter. AR Runtime gets or sets the value of the $fld$ and treats this field as an OLE pointer variable.

5039 Error

The parameter or return value is incompatible. Enter a value with compatible type.

When you provide a value for a parameter, BMC Remedy Developer Studio tries to map it to the OLE methods parameter OLE type. If the conversion is unsuccessful, this error message is returned explaining that the value cannot be converted to the native OLE parameter type.

5040 Error

A network connection cannot be established to AR System server:< serverName. errrorMessage/Reason>.

The server is inaccessible for one of these reasons:

  • A network connectivity problem exists. Issue a ping command to the server. You must solve all network connectivity problems before you can use the AR System server.
  • If no network connectivity problem exists, make sure that the server process (arserverd) is running. If it is not running, ask your AR System administrator to start it.
  • If the server is running, review the /etc/ar file (UNIX) or Login Information window (Windows) on your computer to verify that the server is registered as one of the servers you can access. If no entry is in the file or window, add the entry.

If the connection is still unsuccessful after you eliminate these potential causes, restart the web client. The server might have been temporarily inaccessible.

5041 Error

<propertyName> cannot be empty.

Supply the missing value.

5042 Error

The field length for <fieldName> cannot exceed <number> characters.

Specify a field length that is within the listed number of characters.

5043 Error

The value for <fieldName> must be in the range between <value> and <value>.

Specify a value that is within the listed range.

5044 ErrorThe referenced field <fieldName> does not exist.
5045 ErrorField <fieldName> is not found on form <formName>.
5046 Error

The value of field <fieldName> cannot be less than <fieldValue>.

Specify a value that is equal to or greater than the listed value.

5047 Error

The value of field <fieldName> cannot be greater than <fieldValue>.

Specify a value that is equal to or less than the listed value.

5048 ErrorUnable to load the primary form <formName>.
5049 ErrorNotify field can only have Integer or Selection.
5050 ErrorThe notification action cannot be saved.
5051 Error

Dynamic values for the <sampleForm/sampleServer> must contain valid field/keyword references.

A dynamic field value was specified that does not match a field reference on the current form or a keyword. Enter a field reference or select a keyword from the list for the field.

5052 Error

The specified color string is not a valid RGB color.

The color string could not be parsed to a valid RGB color.

5053 Error

Property <propertyName> of field <fieldName> is not described in metadata.

The specified property is not defined for the field.

5054 Error

The specified enum value for property <propertyname> of field <fieldName> is not a valid value.

The value set for the property does not exist in the list of valid values.

5055 Error

The value specified is not a valid value for the enum property of the field.

The value submitted is not a valid value for the enum property of the field.

5056 Error

The enum value for string cannot be blank.

The value submitted is not a valid value for the enum property of the field.

5057 ErrorThe dynamic value for {0} has an invalid field or keyword reference: {1}.
5058 ErrorInvalid qualification: <problemDescription>.
5059 ErrorInvalid <webServiceName>: <userSpecifiedName>. The name must start with an alphabetical character or '' and can have alphabetical characters, digits, '', '.', or '-' only. Enter a valid name.
5060 Error

Login failed for AR System server <serverName. serverName errorMessage>.

The connection could not be made to the AR System server, the AR System server is not running, or the port number is incorrect.

5061 Error

The value for field <fieldName> cannot be more than <number> digits.

Specify a value that is equal to or less than the listed number of digits.

5062 Warning

Hidden locked object cannot be edited: <objectName>.

You tried to modify a hidden object that has a read-only lock, such as by adding a form to a read-only filter. You cannot modify a locked object.

5063 Warning<objectName> is locked as read-only. Adding associated forms and modifying permissions (if applicable) are the only changes allowed. Any other changes will result in an error when the object is saved.
5064 Warning<objectName> is locked as read-only. Any changes will result in an error when the object is saved.
5065 ErrorThe <objectType objectName> has an open editor. Objects that are currently being edited cannot be renamed.
5066 ErrorCannot release the reserved objects due to an AR System server error. Open the Reserved Objects working list to view and release reservations.
5067 ErrorCannot import <applicationName> because it is reserved by another user.
5068 Error

Cannot add the following forms to the application as they are either not reserved for you or reserved by other users. Only forms reserved by you can be added to deployable applications.

See the list of forms that follows this message.

5069 Error

Cannot export to a file because creation of directory <directoryName> failed.

The specified directory cannot be created. This might be due to a file system error or a hardware problem.

5070 Error

The selected file does not exist or does not contain applications.

Application import failed. The file used to import applications does not contain any applications or the file does not exist.

5071 Error

The file does not exist or does not contain any object definitions.

In Import Object definition, the def file does not contain any object definitions. The file is incorrect or corrupted.

5072 ErrorCannot import because all the objects are reserved by other users.
5073 ErrorCannot import because all the forms are reserved by other users.
5074 Error

The file does not contain any view definitions.

The def file specified to import view definitions from does not contain any view definitions. An incorrect file was specified.

5075 Error

Invalid file. Errors encountered while parsing the file: <fileName>.

An error occurred parsing the def file with view definitions. The file might be corrupted.

5076 ErrorCannot export to file fileName. The file type must be in either def or xml format.
5077 ErrorCannot export to file. The file type must be arm format.
5078 Error

Unable to export mail template. <errorMessage>.

An error occurred while the system tried to export mail templates. To continue, make sure that all fields requiring a value are visible in the default administrator view of the form and that the Allow Any User To Submit check box is selected before you attempt the export operation.

5079 Error

Selected objects cannot be deleted. <objectNames>.

A server exception occurred when deleting server objects.

5080 ErrorAll of the selected objects have editors open. Objects that are currently being edited cannot be deleted.
5081 Error

Some of the objects you want to edit are not reserved by you. Reserve them to edit.

You must reserve all the objects you need to edit.

5082 ErrorCannot export to file <fileName>. The file is read-only. Specify a writable file.
5083 ErrorSome of the selected objects have editors open. Objects that are currently being edited cannot be released.
5084 ErrorSome of the selected objects have editors open. Objects that are currently being edited cannot be reserved.
5085 Error

The following objects could not be reserved: objectNames. Refresh the object list to see if any of these objects are reserved by others.

The objects might be reserved by another person. Refresh the object list to get a fresh list from the server and show the reason why the objects cannot be reserved.

5086 ErrorUnable to retrieve the object from the AR System server. <errorMessage>.
5087 ErrorUnable to retrieve <objectListType> lists from <serverName>. <errorMessage>.
5088 ErrorUnable to retrieve application from <serverName>. <errorMessage>.
5089 ErrorUnable to populate the list information. <errorMessage>.
5090 ErrorSome of the selected working lists are open. Working lists that are currently being viewed cannot be deleted.
5091 ErrorThe selected packing list has an object list open. Packing lists that are currently being viewed cannot be deleted.
5092 ErrorThe selected application has an object list open. Applications that are currently being viewed cannot be deleted.
5093 ErrorYou must select one primary form for adding new action.
5094 ErrorUnable to add new action. There are already 25 actions, which is the maximum number of allowed actions.
5095 ErrorErrors encountered while determining related objects. <errorMessage>.
5096 Error

No user name entered to log on. Enter a user name.

To log in, specify a user name. You can dismiss this window without changing the login information for the current user. To change the login information, specify a user name.

5097 ErrorNo AR System servers selected to log on. Add at least one AR System server name.
5098 Error

Error connecting to preference server. <serverName>.

The record for the user in the AR System User Preference form might contain bad data or be corrupted.

5099 Error

Error connecting to preference server. AR System User Preference form not found on the server.

The AR System User Preference form is automatically re-created when you restart the AR System server.

5100 Error

Error connecting to preference server. The AR System server might be down. <errorMessage>.

This can occur when the preference server is down or when the network is slow (leading to a time-out). Contact your AR System administrator.

5101 ErrorThere are no forms included in the application. To define statistics, you must add forms to the application.
5102 ErrorThe navigation fields you deleted had associated items. Use the Form > Edit Menu Bar command to access these orphaned items.
5103 Error

<fieldType fieldName> reference a field that does not exist. Update the <fieldType> field to reference a valid field before you save.

The table column field <fieldName> refers to a remote field that does not exist. Update the value to a valid field by creating the missing field, or remove the column field.

5104 ErrorThe form cannot be saved. {0} {1} has no cell fields. Add a cell field.
5105 ErrorThe database name will be used as the label.
5106 Error<fieldType> Field <fieldName> has missing layout information. Modify its layout to display it.
5107 ErrorOnly one <reservedFieldType> field is allowed per form.
5108 Error< resultsListField> field is not allowed in a display-only form.
5109 WarningSave successful with warnings.
5110 ErrorCurrency field <fieldName> has no functional currency values. Add at least one functional currency value before you save.
5111 Error

<dataType> Field <fieldName> has a minimum value equal to the maximum value.

When creating a decimal, integer, real, or currency field, you specified an invalid range of minimum and maximum values. To continue, create a minimum value that is smaller than the maximum value.

5112 Error

<dataType> Field <fieldName> has a minimum value greater than the maximum value.

When creating a decimal, integer, real, or currency field, you specified an invalid range of minimum and maximum values. To continue, create a minimum value that is larger than the maximum value.

5113 Error

<dataType> Field <fieldName> has a default value less than the minimum value.

When creating a decimal, integer, real, or currency field, you specified an invalid default value. To continue, create a default value that is within the minimum and maximum range.

5114 Error

<dataType> Field <fieldName> has a default value greater than the maximum value.

When creating a decimal field, you specified an invalid default value. To continue, create a default value that is within the minimum and maximum range.

When creating a decimal, integer, real, or currency field, you specified an invalid default value. To continue, create a default value that is within the minimum and maximum range.

5115 Error{0} is linked to a missing field. Link the cell field to a valid field before you save.
5116 Error

<panel> Field <fieldName> has a minimum size less than 25. Enter a value that is equal to or greater than 25.

For a panel field in a panel holder, you specified a minimum size of less than 25. This message applies only to panel fields in collapsible or splitter holders.

5117 Warning

<panel> Field <panelName> has a minimum size equal to the maximum size.

For a panel field in a panel holder, you specified the same value for the minimum and maximum size properties. This message applies only to panel fields in collapsible or splitter holders.

5118 Error

<panel> Field <panelName> has a minimum size greater than the maximum size.

For a panel field in a panel holder, you specified a minimum size greater than the maximum size. To continue, specify a minimum size that is smaller than the maximum size. This message applies only to panel fields in collapsible or splitter holders.

5119 Error

<panel> Field <fieldName> has an initial size greater than the maximum size. Maximum size has been increased to equal initial size.

For a panel field in a panel holder, you specified an invalid initial size. To continue, specify an initial size that is smaller than the maximum size. This message applies only to panel fields in collapsible or splitter holders.

5120 Error

<panel> Field <panelName> has an initial size less than the minimum size. Initial size has been increased to equal minimum size.

For a panel field in a panel holder, you specified an invalid initial size. To continue, specify an initial size that is greater than the minimum size. This message applies only to panel fields in collapsible or splitter holders.

5121 Error

Table field <fieldName> must have at least one column.

Table fields must have at least one column. See the section on Tables for more information.

5122 Error

Table field <fieldName> must have at least one cell.

Table fields must have at least one cell. See the section on Tables for more information.

5123 ErrorThe following indexes are empty and will be ignored: <indexNames>.
5124 Error

Unable to add this form to application <applicationName>.

The application could not be found on the AR System server. It might have been deleted.

5125 Warning

This form has Web - Legacy as the default view, which is not supported in this version of Developer Studio.getInstance(). Switching to another supported view type.

You tried to open a Web - Legacy (Relative) view, which is not supported in AR System 7.0 and later. The view is switched to the standard view.

5126 ErrorInternal error.
5127 ErrorThis view cannot be deleted because a form must have at least one view.
5128 Warning

This form contains a non-standard set of distributed fields. Select None, Basic, Full, or Advanced to return to a standard set of fields.

Your form contains an inconsistent set of distributed fields, possibly because one or more fields were deleted. Distributed fields are system-generated and cannot be mixed and matched. To re-create a standard set of distributed fields in your form, choose Form > Add Distributed Fields. See the BMC Remedy Distributed Server Option section.

5129 Error

This form contains a distributed field of the wrong datatype. To delete distributed fields, select None in the Distributed Fields dialog box and click OK.

An incorrect data type is associated with one or more distributed fields.

5130 ErrorCannot export to file <fileName>. The specified directory does not exist.
5131 ErrorSpecify an export destination file name.
5132 Error

Cannot export to file <fileName>. The specified directory contains invalid characters.

The following characters are invalid in directory names: Windows — " \ [ ] UNIX — . " \ [ ] :

5133 Error

Cannot export to file <fileName>. The specified file name contains invalid characters.

The following characters are invalid in file names: . " / \ [ ] : ,

5134 ErrorCannot export to file <fileName>. The specified file name does not contain the proper extension of either .DEF or .XML.
5135 ErrorCannot export to file <fileName>. A file name must be supplied.
5136 Error

Display order cannot be empty or 0.

Internal error. If this error is received, provide a non-zero value.

5137 ErrorThe start active link is not allowed unless an application display order is also specified.
5138 Error

Start active link <activeLinkName> does not exist.

The Entry Point Guide has no starting active link. Contact your AR System administrator.

5139 ErrorAt least one field type must be selected for <fieldType>.
5140 ErrorThe character menu is empty and cannot be saved.
5141 Error

<labelName> cannot be empty.

Provide the required value.

5142 Error<labelIndexList> cannot have more than 5 <labelIndex> values defined.
5143 Error<valueIndex> cannot be empty.
5144 Error<valueIndex> must be greater than 0 and less than a 10 digit number.
5145 Error

Mappings are not in the Mapping table in the Operations panel.

Mappings are not in the Mapping table in the Operations panel.

5146 Error

WSDL expected at least one operation element. Provide at least one operation node.

WSDL expected at least one operation element. Provide at least one operation node.

5147 Error

Unknown error: <errorNumber>.

An unknown or unexpected error occurred. This message appears when Developer Studio catches an unknown or unexpected exception. Use the reported error value to help identify the root cause of the problem.

5148 Error

Unable to locate or load the specified file <fileName>.

The WSDL file that is being loaded is not valid because it requires mandatory elements and a specific format.

5149 Error

Form name cannot be found on the AR System server.

An attempt was made to access a form that is not on the BMC Remedy AR System server. This might have occurred because workflow points to a form that no longer exists.

5150 Error{0} is not in the correct format.
5151 Error{0} must have a minimum value of <number>.
5152 Error{0} can only have a maximum value of <number>.
5153 Error

Load of model object <objectName> failed.

Internal error.

5154 Error

<mappingName> cannot be empty.

Mapping is not in the field mapping table.

5155 Warning

<mappingName> cannot be empty.

Mapping is not in the field mapping table.

5156 Error

<item> does not contain a valid selection.

You did not enter a valid value for the item in question while working in a Developer Studio selector dialog box, such as the Field Selector or the View Selector. Select an existing value, or enter a valid value for the item.

5157 Error

The field ID or field name is invalid. Verify the spelling of the name to make sure you specified a legal field.

The field ID or field name is invalid. Verify the spelling of the name to make sure you specified a legal field.

5158 Error<value> is not a valid selection for <propertyName>.
5159 Error

Form does not exist on supplied AR System server <serverName>.

The server has no form with the specified name. Either the specified name is incorrect, or the form is on another server.

5160 ErrorThe menu or a menu item has an empty label and cannot be saved. Supply the required label.
5161 Error

The specified name in <executeONCondition> is not a valid field name for the current form.

The specified name is not a valid field name for the current form. Verify the spelling of the name to make sure that you specified a legal field.

5162 Error

You must select a valid option for the selected Execute Options field.

In the Execute Option Panel of the active link, when a field is selected in the field selector, a valid enabled option must be selected.

5163 Error

The field <field> in the Execute Option Panel of the active link contains an invalid field selection.

In the Execute Option Panel of the active link, a field selector for Field or Button/Menu Field contains invalid selection.

5164 ErrorUndefined XML mapping item name.
5165 Error

Table fields must have at least one column.

Table fields must have at least one column. See the section on Tables for more information.

5166 Error

The following fields already exist on the view. <viewName>.

You tried to add fields to a view that already exists in the form. Any fields already in the view are unaffected.

5167 ErrorOnly administrators can edit <objectName> on <serverName>.
5168 ErrorOnly administrators can edit deployable applications on <serverName>.
5169 ErrorA menu parent cannot be added as a child to a horizontal navigation field.
5170 ErrorA menu parent cannot be added as a child to a horizontal navigation field. Field: <fieldName> is not added.
5171 ErrorPanel cannot be created without a name. Enter a panel name.
5172 Error<serverName> is not a recognized AR System server name. Either the server is down or the AR System server version is less than 4.0.
5173 Warning

All objects are selected, and no additional objects are available for adding to the selection.

All objects are selected, and no additional objects are available for adding to the selection.

5174 ErrorThe specified Message Number was greater than the maximum value allowed for this field and is reset to 2147483647.
5175 ErrorThe specified Entry Point Application List Display Order is greater than the maximum value allowed for this field and is reset to 2147483647.
5176 ErrorThe <objectType> is reserved by user <userName>. Your changes cannot be saved. Use Save As to save a copy of your changes.
5177 Error

<objectType> cannot be reserved due to error: errorNumber. Use Save As to save a copy of your changes.

Object reservation failed for this object. Refresh the object list to see whether this object is reserved.

5178 ErrorNo groups selected. Select at least one group.
5179 ErrorButtons must have labels. Provide a label.
5180 ErrorButtons must have values. Provide a value.
5181 Error

Unable to Export Custom Button Configuration. <errorNumber>.

The file is read-only, the file path is invalid, or an error occurred during an attempt to write to the file.

5182 Error

Unable to export column preferences. <errorNumber>.

The file is read-only, the file path is invalid, or an error occurred during an attempt to write to the file.

5183 ErrorSelect a method to delete.
5184 ErrorYou can only delete methods.
5185 ErrorConnection to server <serverName> is denied You can connect to only one unlicensed server in a session.
5186 Error

The selected image cannot be loaded because it could not be accessed, or is corrupted, or is too large.

The selected image cannot be loaded because it could not be accessed, is corrupted, or is too large.

5188 ErrorAt least one port must be added to this web service. <WSDLPortsNumber>.
5189 Error

BMC Remedy Developer Studio failed to connect the specified AR System server.

BMC Remedy Developer Studio failed to connect to a server. This can occur when the server is down, when the network is too slow (leading to a time-out), or when you are not an administrator or subadministrator user for the server.

5190 Error

Failed to export to the file. <errorNumber>.

The file is read-only, the file path is invalid, an error occurred during a write-to-file operation, or an error occurred on the AR System server.

5191 Error

Failed to import objects from file. <errorNumber>.

The file is read-only, the file path is invalid, an error occurred during a write-to-file operation, or an error occurred on the AR System server.

5192 Error

AR System server name is empty in a workflow action.

AR System server name is empty in a workflow action, such as a Set Fields or Push Fields action.

5193 Error

AR System Server name <serverName> is invalid.

A failure occurred during login because you entered an invalid server name.

5194 Error

A connection could not be established to <serverName>.

A connection could not be established to the selected AR System server in a Set Fields action for an unknown reason.

5195 Error<serverName> is not valid.
5196 Error

<propertyName> is not in the correct format.

A property is invalid. For example, a string was provided for a numeric value.

5197 Error<propertyName> must have a minimum length of <minimumSize>.
5198 Error<propertyName> can only have a maximum length of <maximumSize>.
5199 Error

Unable to transform <propertyName> due to an API error <errorNumber>.

This is an internal error.

5200 Error<string> is not a valid qualification.

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