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This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

BMC Remedy Action Request System 19.02 ... Administering Enabling social collaboration in BMC Remedy AR System Receiving alerts through Twitter

Configuring to receive BMC Remedy ITSM Suite alerts

This topic provides instructions for configuring to receive BMC Remedy ITSM Suite alerts through your Twitter account.

To receive BMC Remedy ITSM Suite alerts

Note

Before you begin, follow the steps given in the Receiving alerts through Twitter section. 

  1. Click the Twitter button provided on the BMC Remedy ITSM landing console for:
    • BMC Asset Management
    • BMC Service Desk
    • BMC Change Management
    • BMC Knowledge Management
  2. Follow additional configuration steps in  Receiving BMC Remedy ITSM broadcasts on Twitter .

Note

To display the Twitter button on the BMC Remedy ITSM landing console, see Enabling chat, Twitter notifications, and RSS feeds .

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Last modified by Anagha Deshpande on Dec 10, 2018
itsm configuring bmc_remedy_itsm twitter alerts receiving

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