This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Configuring the AR System server to maximize memory use

To maximize memory use in your environment, implement the following AR System server configuration best practices:

  • Limit large queries.
  • Do not allow users to perform unqualified searches.

To remove all unqualified searches, review existing workflow and modify it as necessary.

Set the following AR System server configuration options appropriately:


Memory use configuration options

Option

Description

Max-Entries-Per-Query

For details about this setting, see Max-Entries-Per-Query .

Cache-Display-Properties

For details about this setting, see Cache-Display-Properties .

Disable-ARSignals

For details about this setting, see Disable-ARSignals.

Note

For more information about configuring cache properties to maximize memory utilization, see Guidelines for resolving cache memory issues.

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