This documentation supports the 19.02 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

5400 to 5449 - BMC Remedy Data Import messages

The following table describes BMC Remedy Data Import messages and notifications: 

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NumberDesccription
5400 Note

This version of BMC Remedy Action Request System is ready for use or evaluation without purchasing or activating an authorization key. For unlimited capabilities, contact your sales representative or visit www.bmc.com. Server: <serverName>.

This version of BMC Remedy AR System has a maximum limit of 2000 requests per database table, includes a maximum of three fixed licenses, and is configured for each client to access a maximum of one server. To obtain a version of AR System without these limitations, contact your BMC sales representative, an authorized reseller, or visit http://www.bmc.com.

5401 Error

Login failed for server <serverName. error>.

This can occur when the AR System server is down or when the network is slow (leading to a time-out). Contact your AR System administrator.

5402 Error

User name is required for login.

You must enter a user name.

5403 Error

No servers are selected to login. Select at least one server name.

A server must be selected when logging in.

5404 Error

Error connecting to preference server. <serverName>.

The record for the user in the AR System User Preference form might contain bad data or be corrupted.

5405 Error

Error connecting to preference server. AR System User Preference form not found on the server.

The AR System User Preference form is automatically re-created when you restart the AR System server.

5406 Error

Error connecting to preference server. Server may be down. <serverName>.

This can occur when the preference server is down or when the network is slow (leading to a time-out). Contact your AR System administrator.

5407 Error

Form is not selected. Select a form.

You must select a form.

5408 Error

Data file is not selected. Select a data file.

You must select a data file.

5409 Error

The <fieldName> field's length exceeded <number> characters.

Specify a field length within the listed number of characters.

5410 ErrorSaving to .arm file is not supported. Use Save As and save file fileName to .armx file format.
5411 Error

Import failed.

The import file cannot be accessed or the AR System server might be down.

5412 ErrorNo mappings found to import. Create a mapping before doing the import.
5413 Error

Source form name is empty. Select a valid source data file.

You must select a source data file.

5414 Error

Target form is not selected. Select a target form name.

You must select a target form name.

5415 WarningSwitching target form will clear all the existing mappings.
5416 Error

No field is selected. Select a field.

You must select a field.

5417 Error

No fallback value is entered. Enter a value or select a keyword.

You must enter a value or select a keyword.

5418 Error

No mapping value was entered. Enter a value or select a field or a keyword.

You must enter a value or select a field or a keyword.

5419 ErrorThe specified file is not found. Reason: <reason>.
5420 ErrorThe specified file has unsupported encoding and cannot be read. Reason: <reason>.
5421 ErrorImport engine encountered an error. Reason: <reason>.
5422 ErrorThe specified file cannot be read. Reason: <reason>.
5423 ErrorThe specified file cannot be parsed. Reason: <reason>.
5424 ErrorThe Mapping editor cannot be loaded.
5425 Error

Cannot save to the specified file. <fileName>.

Saving the file failed, possibly because the file could not be accessed or a write to the file failed.

5426 ErrorImport failed. Reason: <reason>.
5427 ErrorThis capability is only supported on AR System server version 7.0 or later. The current AR System server version is <version>.
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