This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Window-Eyes settings for the Web


BMC Remedy AR System does not support Window-Eyes.

Window-Eyes is a screen reading program that enables users to access Microsoft Windows and compatible applications by using synthesized speech output and Braille displays. You can configure Window-Eyes to read in-title attributes instead of link text.

To enter and exit Forms mode, press Ctrl+Shift+A.

Because BMC Remedy AR System uses custom settings for Window-Eyes, perform the following procedure (regardless of the platform you use) to make sure that Window-Eyes reads form information correctly.

To configure Window-Eyes settings

  1. Open Window-Eyes.
  2. Open the application to configure.
  3. Verify that the MSAA mode is active by pressing Ctrl+Shift+A.
  4. Press Insert+V to open the MSAA Verbosity dialog box.
  5. Select Object.
  6. Make sure that the Expose Alternative Text option is checked.
  7. Click OK.
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