This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Using the multi-process preview

The multi-process preview appears as a flowchart or a table that lists all the approvers whose signatures are required for the approval processes to be completed. Multiple processes appear in the sequence in which they are supplied to the Generate-Multi-Process-Preview application command. For more information, see BMC Remedy Approval Server application commands.

Application developers can integrate this feature by using this application command to pass required input values to the approval server, which are then stored in the AP:Preview Data form.

After the required data is available with the approval server, application developers can generate the preview in the following ways:

  • Navigate to Approval Central, search for and select a request, and click Approval Details to see the flowchart or tabular view on the Approver tab of the AP:Show-Detail form.
  • For the flowchart view, invoke a predefined view from any form. For the tabular view, create your own table, based on the AP:PreviewInfo form, by passing the relevant qualification.
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