This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Types of flashboards

Flashboards can display:

  • Real-time data as a single point
  • Historical or summary data over a period of time
  • Historical and real-time data over a period of time

For more information about how to represent data in flashboards, consult a statistics book.


Use no more than 50 data points (points on the graph) for each flashboard. Displaying more than 50 data points might affect the BMC Remedy Mid Tier performance.

The following sections explain the types of flashboards:

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