This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Signatures of approvers

In a manual system for approving requests, such as expense or change requests, the approver's signature is a physical signature on a document that signifies approval of the decision, expenditure, or change. The document must describe the request, and the signer must also date the request. The approver's physical signature is verified by human recognition of the approver's handwritten signature.

In an automated process implemented by BMC Remedy Approval Server, the approver selects an option to Approve or Reject a request. This action records the decision as the approver's electronic signature in the Signature form, along with the date, time, and all information contained in the request.

For more information about BMC Remedy Approval Server signatures, forms, and handling approval requests, see Configuring the BMC Remedy Approval Server.

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