This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Setting up password expiration with scheduled warnings

You can control when a password expires and how many days before the expiration users are warned.

Note

Notifications that the User Password Management application sends are in English only.

To set up password expiration with scheduled warnings

  1. From the BMC Remedy AR System Administration Console, click System > General > Password Management Configuration. The User Password Management Configuration form appears.
  2. Complete the following fields in the Enforcement Policy section.
    • Number of Days Before Expiration — Indicates the numbers of days before a user's password expires if it is not changed.
    • Number of Warning Days — Indicates when a user receives a warning message before the password is set to expire unless changed. The user receives a notification through the notification mechanism defined on the User form. It can be an email, an alert, or none.
  3. Click Save.

    Note

    You can perform this function in the User form for individual users. See Adding and modifying user information.

Example of how the password expiration works

The following values are set for the fields on the Enforcement Policy tab > User Password Management Configuration form:

  • Number of Days Before Expiration  90
  • Number of Warning Days 80
  • Days After Expiration and Disablement — 100

In this case, the implementation is as follows:

  • The password expires after 90 days since the day last time the password was changed.
  • The user gets warning after 80 days since the day last time the password was changed.
  • The user account is disabled after 100 days since the day the password expired.
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