This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Setting the component ranking order before deploying a binary payload

You can create a custom binary payload and deploy it across environments. Before you create and deploy a binary payload, you can rank the order in which the components are updated. If you choose not to set the component ranking, BMC Remedy AR System randomly selects the component on which the binary payload is deployed.

The File Deployer process automatically creates an entry for each of your AR System components in the  AR System Monitor form. Use the AR System Monitor form to set preferences by adding ranking for deployment between various available components. The ranking is set in an ascending order. 

Best Practice

BMC recommends providing rank 1 for admin server, rank 2 for integration server, and last ranks for the user-facing servers. Higher the ranking, higher is the preference given for deploying payloads on that server.

To set the ranking order for a component

  1. Open the AR System Monitor form.
  2. Click Search and select a component from available options. 
    When you select an option, the form is populated with details for the selected component.
  3. To set the rank, click  the increment or decrements buttons or enter a positive integer value (from 1 to 9999) 
  4. Select a Deployment Mode from the following options: 
    • Automatic (default)
    • Manual
  5. (Optional) If the Manual deployment mode is selected, click Deploy Now to start the payload deployment.
    Deploy Now instructs the AR System Server to start the deployment.
  6. Click Save.

Example: Setting the component ranking order

Consider you have seven components, such as four AR System Servers (ARSvr1, ARSvr2, ARSvr3, and ARSvr4), two mid tiers (MT1 and MT2) and one Smart Reporting server. You have set the following values in the Rank field of the AR System Monitor form:

Component

Rank

ARSvr1 3
ARSvr2 2
ARSvr3 1
ARSvr4 4
MT1  21
MT2 22
Smart Reporting 31

In this scenario, ARSvr3 with Rank 1 has the highest preference. It will be updated first when you start the binary payload deployment.

Note

If you have the same ranking or no ranking for multiple servers, the system selects any random server to deploy the payload.

Related topics

Creating and deploying a binary payload

Defining a custom binary payload

Troubleshooting for Binary payload deployment



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