Release notes and notices
Learn what’s new or changed for Remedy Action Request System 18.08, including new features, urgent issues, documentation updates, and fixes or patches. Also know about license entitlement information for the release.
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The following updates have been added since the release of the space:
|March 30, 2020||Discontinued support for SAP Crystal Reports integration with Remedy AR System.|
Starting with the obsolescence date (March 30, 2020) of SAP Crystal Reports integration with Remedy AR System, BMC does not support this integration and BMC is no longer contractually entitled to distribute the SAP Crystal Reports Viewer software. For more information, see Deprecated features.
|June 11, 2019||Critical Remote Code Execution (RCE) vulnerability in Remedy Mid Tier||Flash notification about a critical Remote Code Execution (RCE) vulnerability in Remedy Mid Tier.|
|November 29, 2018||Patch 1 for version 18.08||This patch consolidates all the Hot Fixes delivered for Remedy AR System version 18.08 and later into a single patch release. The patch contains fixes in Remedy AR System Server and Remedy Mid Tier.|
|August 31, 2018|
Remedy AR System 18.08 introduces the following features: