This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Library files

This section describes the library files that must be available to your API program.

About library files and the 64-bit BMC Remedy AR System server

For the Windows and LINUX platforms, 64-bit libraries are installed to support 64-bit applications.

Linux

When you install the BMC Remedy AR System C and Java APIs on a supported Linux system, most library files are installed in a directory under the server directory, typically, arInstallDir/api/lib.

The following table lists the installed library files for Linux and which C or Java API programs require them. In the library file names, the placeholder VerNum represents the version number of the release. In some cases, this includes a build number. For example, in release 7.6.04, the AR System API file is named arapi7604jar or arapi7604_build001.jar.

Remember the following considerations for Linux applications:

  • The icu, xalan, and xerxes library files are installed in arInstalldir. To make sure your application can access these libraries, copy them to the lib directory that contains the other library files.
  • To load dynamic libraries on Linux, include the -ldl link flag in the link command. See the driver sample makefile.
  • The JNI files and all C API library files are required when a Java API program connects to a pre-7.0.01 BMC Remedy AR System server.



Linux libraries table

Operating systemRequired forFiles
Linux 64-bit              Alllibar_lx64.a
libar_lx64.so
libicudatabmc_lx64.so.32.0

libicui18nbmc_lx64.so.32.0

libicuiobmc_lx64.so.32.0

libiculebmc_lx64.so.32.0

libiculxbmc_lx64.so.32.0

libicutubmc_lx64.so.32.0

libicuucbmc_lx64.so.32.0

XML functions

libarxmlutil_lx64.so

libxalan-cbmc_lx64.so.110.0

libxalanMsgbmc_lx64.so.110.0

libxerces-cbmc_lx64.so.28.0

libxerces-depdombmc_lx64.so.28.0

 Java API arapiVerNum.jar

arapiextVerNum.jar

libarjniVerNum.so

log4j-1.2.14.jar

log4j.xml

arsys_sample.xml

UNIX

When you install the BMC Remedy AR System C and Java APIs on a supported UNIX system, most of the library files are installed in a directory under the server directory, typically, arInstallDir/api/lib.

The following table lists the installed library files for each UNIX platform and what API programs require them. In these file names, the placeholder VerNum represents the version number of the release. In some cases, this includes a build number. For example, in release 7.6.02, the AR System API file is named arapi7602.jar or arapi7602_build001.jar

Remember the following considerations for UNIX applications:

  • The icu, xalan, and xerxes library files are installed in arInstallDir. To make sure your application can access these libraries, copy them to the lib directory that contains the other library files.
  • The name of each 64-bit library file includes a string that indicates its execution mode.
  • The JNI files and all C API library files are required when a Java API program connects to a pre-7.0.01 BMC Remedy AR System server.



UNIX library files table

Operating systemRequired for:Files
Oracle Solaris* (64-bit)All

libar_solsp64.a

libar_solsp64.so

libicudatabmc_solsp64.so.32.0

libicui18nbmc_solsp64.so.32.0

libicuiobmc_solsp64.so.32.0

libiculebmc_solsp64.so.32.0

libiculxbmc_solsp64.so.32.0

libicutubmc_solsp64.so.32.0

libicuucbmc_solsp64.so.32.0

XML functions

libarxmlutil_solsp64.so

libxalan-cbmc_solsp64.so.110.0

libxalanMsgbmc_solsp64.so.110.0

libxerces-cbmc_solsp64.so.28.0

libxerces-depdombmc_solsp64.so.28.0

Java API

libarjniVerNum.so

arapiVerNum.jar

arapiextVerNum.jar

log4j-1.2.14.jar

log4j.xml

arsys_sample.xml

*To load dynamic Solaris libraries, include the -ldl link flag in the link command. See the driver sample makefile.

At program run-time, all required library files must be in an accessible directory. Add the full path of the directory or directories to the environment variable listed in the following table.

Library path environment variables table

Operating system

Environment variable

Linux

LD_LIBRARY_PATH

Oracle Solaris

LD_LIBRARY_PATH

Windows

When you install the BMC Remedy AR System C and Java API on Windows, most library files are installed in a directory under the server directory, typically arInstalldir\serverName\ARServer\Api\lib.

The following table lists the installed library files and what API programs require them. In these file names, the placeholder VerNum represents the version number of the release. In some cases, this includes a build number. For example, in release 7.6.02, the AR System API .dll file is named arapi7602.dll or arapi7602_build001.dll.

Remember the following considerations for Windows applications:

  • The icu library files are installed in arInstalldir. To make sure your application can access these libraries, copy them to the lib directory that contains the other library files.
  • The JNI files and all C API library files are required when a Java API program connects to a pre-7.0.01 BMC Remedy AR System server.


Windows library files table

Operating systemRequired for:Files
Windows (64-bit)          All  

icudt32.dll

icuinbmc32_win64.dll

icuucbmc32_win64.dll
 C   arapiVerNum_win64.dll

arapiVerNum_win64.lib

arrpcVerNum_win64.dll

arutlVerNum_win64.dll

 C XML functionsarxmlutilVerNum_win64.dll
 Java API   arjniVerNum.dll
arapiVerNum.jar
arapiextVerNum.jar

jlicapiVerNum.jar

log4j-1.2.14.jar

log4j.xml

arsys_sample.xml

In addition to these files, your program needs access to arcatalog_eng.dll or the message catalog for your locale. The message catalogs are installed in the server directory, typically, C:\Program Files\BMC Software\ARSystem.

At program run-time, all required library files must be in an accessible directory. Add the full path of the directory or directories to the Windows PATH environment variable.

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