This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Identifying the Email Engine component

BMC Remedy Email Engine uses the following properties to create a unique component name:

  • com.bmc.arsys.emaildaemon.companionservername
  • com.bmc.arsys.emaildaemon.RMIPORT

The naming format is:



companionServerName specifies the companion server name for Email Engine

RMIPort specifies the port number for remote method invocation (RMI)

For example,

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