Guidelines for resolving cache memory issues

This section discusses how to prevent the following BMC Remedy AR System server processes from reaching its maximum size in memory, which can cause the process to terminate or to stop responding:

• arserverd (UNIX)
• arserver.exe (Windows)

The following topics provide detailed guidelines for resolving cache memory issues:

• Improving the AR System server startup time
• Avoid making administrative changes during peak hours
• Configuring the AR System server to control memory use
• Checking the BMC Remedy AR System log files for long-running operations

For more information on resolving cache memory issues, see the blog Memory leak shared on BMC Communities.