This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Form to monitor signature entries generated as part of approval preview feature

The AP:PreviewSignatures form keeps track of signature entries generated as part of the approval preview feature (except for real-time preview).

Note

The approval server uses this form internally, and users must not use this form to create records manually.


When a signature or detail record-related application command is submitted, the approval server creates signatures of future approvers in the chain if the Generate Preview field for the process definition is set to one of the following:

  • On Request Only
  • On Start of Process
  • On Generation or Change to a Signature

These signature records are stored in the AP:PreviewSignatures database schema.

Real-time preview does not use the AP:PreviewSignatures form because it stores signature records in-memory.

AP:PreviewSignatures form

(Click the image to expand it.)


Fields on the AP:PreviewSignatures form

Field

Description

Approval ID

The application request ID.

Approval Status

The current status of the request.

Approvers

List of approver names separated by semicolons.


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