Error: Invalid spaceKey on retrieving a related space config.

Error messages 9200 to 9400

NumberDescription
9200 Error

You have has no access permission to objectName. Check with your administrator.

You tried to perform an operation (for example, opening a form) to which you have no permissions. Check with your administrator.

9201 Error

Session is invalid or has timed out. Please reload page to log in again.

Your session is no longer available because either the session is invalid, the session timed-out, or no session data was retrieved. Log in again to continue.

9202 Error

There are no available attachment fields.

You tried to attach an object to an attachment pool in which no fields are available (all fields might be in use). Remove any unnecessary attachments if you have permissions, or ask your BMC Remedy AR System administrator to add more attachment fields to the attachment pool.

9203 Error

The form action request failed.

An error occurred in one of the form actions, such as Submit, Search, Modify, or Delete Entry.

9204 Error

Please select an attachment file first.

You tried a display, save, or delete operation but did not first select an attachment.

9205 Error

No help available.

A failure occurred while the system tried to retrieve Help text for this form or field. An associated error message provides details.

9206 Error

Cannot get the Help text.

A failure occurred while retrieving the list of fields that contain Help text.

9207 Error

Illegal request parameter.

You entered a set of incorrect parameters for this operation, for example, an invalid qualification statement. This is an unexpected error.

9208 Error

Failed to get config property.

A failure occurred in retrieving a property from the configuration properties file.

9209 Error

Cannot find an empty attachment field large enough to hold this attachment.

No field in the attachment pool is large enough to contain this particular file. Contact your administrator to enlarge the size of the attachment field so that you can attach it later, or try zipping the file to make it smaller.

9210 Error

The size of the attachment is too large. Maximum size of available slot is number bytes.

You tried to attach a file larger than the maximum size allowed for this attachment field. Contact your administrator to enlarge the size of the attachment field so that you can attach it later, or try zipping the file to make it smaller. You can also try to attach to a different attachment field.

9211 Error

You have to specify a file to upload.

You tried to attach a file to an attachment field but did not enter a file name. To complete this process, enter or select a file.

9212 Error

Failed to add attachment.

The operation of adding an attachment file failed. Check your permissions. If that does not solve your problem, contact your BMC Remedy AR System administrator.

9213 Error

Failed to load the attachment because the request has no incorrect setting.

The attachment file failed to load because the method attribute of the form tag in the servlet request was set to GET, not POST.

9214 Error

The file does not exist or is empty.

The operation of saving the attachment file to disk failed either because the file does not exist or because its value is NULL. Make sure the file exists.

9215 Error

Internal error.

This all-purpose error occurs during numerous internal system failures, including the following conditions:

  • Name of a system object or field ID is NULL when the system tries to retrieve a system object
  • Internal cache error
  • Web tier exception
  • XSL stylesheet not found for certain type of object
  • Failure to create request in Push Field workflow action at runtime
  • Failure to set a field in the Set Field workflow action at runtime
  • Failure to expand an open window
9216 Error

Display or save attachment failed. Invalid request parameters.

An attempt to view or save an attachment file failed, for example, a new window could not be opened to display the file. This error occurred because the request parameters for the file were invalid, because the file path was NULL, or because you did not enter a file path name.

9217 Error

File not found. Either the file requested is not present or the URL supplied is bad.

An attempt to view or save an attachment file failed because the file could not be found on the web server. Contact your administrator.

9218 Error

Unable to retrieve the file for viewing.

An attempt to view the file failed because, although the system found the file, it could not be sent.

9219 Error

There is no attachment file to delete.

An attempt to delete an attachment file failed because it could not be found on the web server. Make sure the file exists.

9220 Error

There is no attachment file to display.

An attempt to display the attachment file in a new window failed because it could not be found on the web server. Make sure the file exists.

9221 Error

There is no attachment file to save.

An attempt to save the attachment file to the client's local file system failed because it could not be found on the web server. Make sure the file exists.

9222 Error

The attachment to be downloaded cannot be found.

An attempt to download the attachment file failed because it could not be found on either the web server or the BMC Remedy AR System server. Make sure the file exists.

9223 Error

Cannot convert BMC Remedy AR System query into a Crystal query due to incorrect NULL value usage. Please see your administrator.

A valid BMC Remedy AR System query that uses a $NULL$ value must be in either a "'field' = $NULL$" or a "'field' != $NULL$" format. Because the BMC Remedy AR System query did not use this format, the attempt to convert it into a Crystal Report web query failed.

9224 Error

Crystal Report does not allow '}' in fieldname. Remove this character from the fieldname.

An illegal field name not allowed by Crystal Reports was found when an BMC Remedy AR System query was converted into a Crystal Report web query. Rename the BMC Remedy AR System field so that it does not use a close brace, and then retry the conversion.

9225 Error

Cannot convert BMC Remedy AR System query into a Crystal query: character value in QualifierInfo object is NULL. Please see your administrator.

A failure occurred during conversion because the field value is NULL and the field name is incorrect.

9226 Error

Cannot convert BMC Remedy AR System query into a Crystal query: bad enum field type. Please see your administrator.

Conversion failed because the field for which an enum value was provided is not an enum field type.

9227 Error

Query conversion failure unknown: queryName. Try again or rewrite your BMC Remedy AR System query in another way.

An attempt to convert the BMC Remedy AR System query into a Crystal Report web query failed, but the specific reason for the failure is unknown. To continue, rewrite the BMC Remedy AR System query in a format more easily understood by the Crystal Report engine.

9228 Error

Unsupported syntax in query conversion. Try to rewrite your BMC Remedy AR System query in another way.

An attempt to convert the BMC Remedy AR System query into a Crystal Report web query failed because of unsupported syntax. To continue, rewrite the BMC Remedy AR System query in a format more easily understood by the Crystal Report engine.

9229 Error

Cannot convert BMC Remedy AR System query into a Crystal query: invalid data type for enum value. Please see your administrator.

The conversion failed because an invalid enum string value appeared in the BMC Remedy AR System query. To continue, rewrite the BMC Remedy AR System query into a format more easily understood by the Crystal Report engine.

9230 Error

The report file location is not specified. Please see your administrator.

The native report output failed because the file location was not specified.

9231 Error

Invalid BMC Remedy AR System report definition. Re-attach the definition and try again or create a new report.

The native report output failed because of an invalid report definition. To continue, try creating a different definition file or redesigning your report.

9233 Error

AR System report definition does not have the field list. Re-attach the definition and try again or create a new report.

The native report output failed because the report definition specified no fields. To continue, try creating a different definition file or redesigning your report.

9234 Error

Cannot display BMC Remedy AR System report reportName. Please try again or see your administrator.

The native report failed to appear on your browser for unknown reasons. To continue, see the remainder of the message.

9235 Error

An invalid operation was specified for an AR System report. Please see your administrator.

An invalid operation was specified for a BMC Remedy AR System report. See your administrator.

9236 Error

Cannot open BMC Remedy AR System report file fileName. Please try again or see your administrator.

The native report operation failed to open the report .arr definition file. Verify that the report exists. You might also check your permissions and try again. Also check the disk permissions on your configured report directory.

9237 Error

Invalid BMC Remedy AR System report definition: no 'Report: ' string found. Re-attach the definition and try again or create a new report.

The report operation could not parse the field attributes in the definition file. To continue, try creating a different definition file or redesigning your report.

9238 Error

Invalid BMC Remedy AR System report definition. Re-attach the definition and try again or create a new report.

The report operation could not parse the field IDs and sort order. The report consists of a string that cannot be understood by the system. To continue, try creating a different definition file or redesigning your report.

9240 Error

Cannot decode URL. The URL supplied is invalid. Please see your administrator.

The location (URL) of the native report cannot be decoded. Contact your AR System administrator.

9241 Error

Cannot create report directory directoryName. Please see your administrator.

Check the name of the configured report directory and try again.

9242 Error

Bad data type for report attachment field. Please try again or see your administrator.

An attempt to extract the report failed because of an invalid data type for the attachment field. Ask your administrator to check the report form definition.

9243 Error

No attachment info for report attachment. Please try again or see your administrator.

The report was not extracted because information about the attachment field could not be retrieved. To continue, check that the report's entry in the report form has a valid attachment.

9244 Error

No filename for report attachment. Please see your administrator.

The report was not extracted because the file name of the report could not be retrieved. To continue, check that the report's entry in the report form has a valid attachment.

9245 Error

No report directory specified for reporting. Please see your administrator.

The report definition file was not extracted because no session-specific report directory could be retrieved from the configuration. To continue, use the BMC Remedy Mid Tier Configuration Tool to specify a report directory.

9246 Error

Cannot find report <reportName> of type <reportType> for form <formName> on server <serverName>. Please see your administrator.

The report was not retrieved when the Report form was queried for the entry that matches the parameters in the request. To continue, check the report and report type forms on the server for valid report names and types.

9247 Error

Cannot find report type <reportType>. Please see your administrator.

The report type was not retrieved when the Report form was queried for the entry that matches the parameters in the request. To continue, check the report and report type forms on the server for valid report names and types.

9248 Error

Internal error: Bad data type for query class field. Please see your administrator.

An invalid data type was applied to the query class field when the query string was converted from the BMC Remedy AR System native format into the report engine's format.

9249 Error

Cannot load query converter class <classType>. Please try again or see your administrator.

The query converter class was not loaded when the query string was converted from the BMC Remedy AR System native format into the report engine's format. To continue, verify that the query converter class is installed in your CLASSPATH.

9250 Error

Invalid report operation. This operation is no longer supported.

During report creation in the Open Window action, an invalid operation was used to post the report. The only valid operations are run, create, or edit. To continue, fix the action to use a valid operation.

9251 Error

Bad data type for report operation command field. Please see your administrator.

An inappropriate command was issued for the report because of an invalid data type. To continue, check the report type form definition.

9252 Error

Report operation command is empty. Please see your administrator.

The report operation command does not have a command specified for this report type.

9253 Error

Form with ID <IDNumber> cannot be found on ARServer <serverName>. Please see your administrator.

A failure occurred because the BMC Remedy AR System server failed to retrieve the form with the specified ID needed to create the report.

9254 Error

Mid Tier does not have permission to create directory <directoryName: directoryName>. Please see your administrator.

Permissions problems occurred when a report directory was created. To continue, verify that the mid tier has write access to this directory.

9255 Error

Cannot start query converter class <className>. Please see your administrator.

An instance of the query convertor class was not created when the query string was converted from the BMC Remedy AR System native format into the report engine's format. To continue, verify that the query converter class implements the report query converter interface.

9256 Error

Unable to start query conversion:<stringContents>. Please see your administrator.

An initial failure occurred when the original query string was converted into a QualifierInfo structure that the report engine's format can interpret. To continue, check that the query converter class implements the report query converter interface. For information about the QualifierInfo class, see the BMC Remedy AR System Java API documentation.

9257 Error

Problem opening output stream:<stringContents>. Please see your administrator.

An attempt to create the report definition file from the Message Catalog failed.

9259 Error

Object(s) cannot be found on BMC Remedy AR System server.

This object (for example, a schema, active link, or container) was not in the server cache. To continue, verify that the object exists on BMC Remedy AR System server.

9260 Error

Report location is missing from report settings configuration page. Please see your administrator.

The location of the Crystal Reports Server XI engine is not specified in the BMC Remedy Mid Tier Configuration Tool.

9261 Error

Error generating Status History information.

The XML string containing the Status History field information was not created. Status history is displayed for the web in a separate window.

9262 Error

Submit failed.

The Submit operation failed while a request was being created. A Submit failure has many possible causes, for example, a required field is blank. (In that case, enter a value for the required field, and retry the Submit operation.)

9263 Error

Modify failed.

The Modify operation failed when updating an BMC Remedy AR System request. Possible causes for this error include, for example, a simultaneous modification by another user or a failure in workflow.

9264 Error

You have no access permission to the form <formName.>

You entered an incorrect user name or tried to access an BMC Remedy AR System form that you have no permissions to. Try reentering your user name, or check your permissions to continue.

9265 Error

You have no access permission to the field <fieldName>.

You tried to access a field that you have no permissions to. Check your permissions to continue.

9266 Error

Please select an entry first.

An attempt to display the status history in a new window failed because no entry was selected. The request was therefore ignored.

9267 Error

Required parameter(s) missing for form view creation:<parameterName>.

Creation of the form view failed because the required parameters contain either no value or a NULL value. Required parameters include the following items:

  • Form (or form alias)
  • Server name
9268 Error

Unable to generate the JSP page.

An attempt to retrieve the path of the JSP™ page that represents the form failed. The JSP path could not be constructed because some of the following data is missing:

  • Form
  • View
  • Application
  • Locale
9269 Error

Unable to perform query because results list field not found. Please inform your BMC Remedy AR System administrator.

The query failed because the results list in the form could not be found. This error message also appears when you are unable to use an Open Window active link action to "drill down" to a record in a table field.

9270 Error

Entry with ID IDNumber does not exist in database.

The request retrieval failed because the entry ID does not exist in the database.

9271 Error

You have entered an improperly formatted value for the field.

An attempt to validate the values for this field so that it can be properly formatted failed.

9272 Error

Value does not fall within the limits specified for the field.

An attempt to validate the values for this field failed because they are out of the acceptable minimum and maximum range limits defined by the administrator.

9273 Error

This is a display-only field.

An attempt to add the field to the query bar HTML input element failed because it is a display-only field. Only fields holding actual database values, such as an integer field, are included.

9275 Error

Status History operation valid only in modify mode.

An attempt to display the status history failed because it is valid only in modify mode, not for submit or query.

9276 Error

There is no valid web view for this form.

You tried to drill down on a table or to display, by using an Open Window action, a form that does not have a web view defined. This could be a form on a 5.x or later environment in which no web view was defined or a form on a pre-5.x BMC Remedy AR System server. The system cannot open a form that does not have a valid web view on the web. If the server is a 5.x or later server, add a web view for the form, and you can then open it. If the server is pre-5.x, upgrade the server to 5. x or later and then create a web view for the form before you can open it.

9277 Error

Found more entries than expected during workflow processing.

A failure occurred because multiple matches were found in the form during a Set Fields or Push Fields action. All workflow processing is stopped. To continue, configure the workflow in BMC Remedy Developer Studio for a different multiple match response in BMC Remedy AR System, for example, Set Field to $NULL$, or Use First Matching Request.

9278 Error

No item matches active link conditions; this operation has been defined so that no match generates an error.

A failure occurred because no matches were found in the form during a Set Fields or Push Fields action. All workflow processing is stopped. To continue, configure the workflow in BMC Remedy Developer Studio for a different multiple match response in BMC Remedy AR System, for example, Set Field to $NULL$.

9280 Error

A failure occurred because the name of the server<serverName> is not in the list of valid mid tier servers -<serverName>.

A failure occurred because the name of the server is not in the list of valid mid tier servers. To continue, verify that a valid server exists.

9281 Error

A failure occurred in the process used by the Set Fields action.

A failure occurred in the process used by the Set Fields action. No results were returned. To continue, verify that the process works independently of the Set Fields action.

9282 Error

Failed to create the following menu:<menuName>.

An attempt to expand the query string for a dynamic menu, such as a search menu, failed. The server could not parse the query correctly.

9283 Error

An internal error has occurred during workflow processing: <errorMessageString>.

An internal system failure occurred during the execution of this active link. This error is not due, however, to a more common multiple match or no match error.

9289 Error

Invalid BMC Remedy AR System Server Name.

A failure occurred during login because you entered an invalid server name.

9290 ErrorA failure occurred because the remote server <remoteServer> is not reachable.
9291 Error

Not a valid administrator password on the server -<serverName>. Please add/modify the password for the server in configuration page.

The mid tier administrator password you specified is not recognized. To continue, try re-entering your password or contact your BMC Remedy AR System administrator for assistance.

9292 Error

Not a valid administrator user on the server -<serverName>.

A failure occurred during login because the system does not recognize this user name as a valid administrator. To continue, enter a different login name.

9293 Error

Cannot convert BMC Remedy AR System query into a Crystal query: you cannot use operatorInQuery to evaluate null. Please rewrite your query.

An BMC Remedy AR System query failed to convert into a Crystal report query. The Crystal engine does not recognize this method for checking NULL values. Rewrite the query to use operators in the BMC Remedy AR System query that the Crystal query understands, for example, "'field' = $NULL$". You can only test for = $NULL$ or != $NULL$.

9294 Error

Your query has returned too many results. Narrow your query criteria, specify a smaller maximum number of queries to return, or ask your administrator to specify a smaller chunk size for the table or results list.

You are running out of available memory because the query returned too many results. To continue, rewrite your query to return fewer requests.

9295 Error

Incorrect login parameters. Web page, user, and/or server name(s) must be provided.

A login failure occurred because you did not enter certain parameters, for example, form name or user name. To continue, enter the missing parameters.

9296 Error

No matches were found for your qualification.

No matches were found for your qualification. However, processing continues to display the zero matches label in the results list header. To continue, refine the qualification to make sure that it returns at least one matching request.

Note

Icon                

This message is returned by web clients. In the same situation, similar messages are returned by web services and API programs (see error message 302).

9297 Error

The query is too complex for the report engine.

An attempt to convert an BMC Remedy AR System query into a Crystal Report query failed because Crystal Reports limits the number of boolean operators that can be used in a query. You also see this message if a list of selected requests contains too many nonconsecutive entry IDs. In this case, the converted query is replaced by the original BMC Remedy AR System query string.

9298 Error

Unable to convert. Your query is too complex. The default results list query will be used.

The BMC Remedy AR System query format failed to convert into the report engine's format because the converted query was too complex. The converted query is replaced by the original BMC Remedy AR System query string.

9299 Warning

This record has been updated by another user since you retrieved it. Saving your changes will overwrite the changes made by that user. Do you want to save your changes?

A conflict exists because another user and you are retrieving the same request. To continue, perform one of the following tasks:

  • Contact the other user (if you know who she is) to avoid overwriting her changes.
  • Cancel your changes.
  • Requery, and then modify.
  • Save your changes only if you are sure your changes will not destroy important information.
9300 Error

The Run Process specified in the active link action failed because this Run Process command is not supported.

The Run Process active link action failed because this Run Process command is not supported. To continue, use a different Run Process command.

9301 Error

The report file cannot be retrieved from the server to the mid tier: fileName.

The report file cannot be retrieved from the server to the mid tier server.

9302 Error

Throw Error - 9302.

This generic message indicates an error occurred.

9303 Error

Unable to retrieve a user from the user pool on this old version of AR System.

An attempt to retrieve a user from the pool of available users failed because a user pool does not work with this version of BMC Remedy AR System.

9304 Error

Unable to retrieve the report file.

An attempt to retrieve the report file failed because the ReportServlet used by the Open Window active link action could not create a temporary directory in which to hold the report or extract the report to the directory.

9305 Warning

Unable to translate the group names in the Group List or Assignee Group Field into group IDs.

The qualification failed because the system was unsuccessful in translating the group names into group IDs.

9306 Error

Attempt to divide by zero (0) in arithmetic operation.

The qualification failed because of an illegal mathematical operation. A NUL value is returned. To continue, rewrite the query so that you do not divide by zero.

9307 Error

Date is out of allowed range of 1970 to 2037 for web client.

You entered a value for a date/time field that does not fall in the supported range. To continue, enter a date in the range between 1970 to 2037.

9308 Error

Page has been updated. Please Refresh to get the updated page.

Your form is outdated. The form was recently updated in memory. To continue, click the Refresh button on the page.

9309 Error

Show Status History action ignored. Status History field does not exist in form.

The status history failed to appear in a new window because the Status History field is missing from the form. The request to display the status history is ignored.

9310 Error

Invalid time format. Please enter time in this format:

You entered the wrong time format into the Calendar popup window.

9325 Error

You have entered an improperly formatted value for a currency field.

You did not enter a valid currency value on a currency field. For example, you entered 1,00 USD.

9326 Error

You have entered an invalid currency type.

The specified currency value is a not an allowable currency type. Contact your BMC Remedy AR System administrator.

9327 Error

You have entered an invalid currency code for a currency field. Using previous valid code.

You did not enter an allowable currency code on a currency field. The mid tier returns the field results based on the last previous valid currency code.

9329 Error

The location does not have the required parameter server or webService.

When details about the web service request were extracted from the input document, this error message was returned because the namespace was incorrectly formatted. The location must include the server and the web service parameters.

9330 Error

No Web Service named <webServiceName> exists in server <serverName>.

When a web service request was processed on the mid tier, this error message was returned because no such web service exists on the server.

9331 Error

No operation named <operationName> exists in web service <webServiceName>.

When a web service request was processed on the mid tier, this error message was returned because no such operation was found in the web service.

9332 Error

Invalid operation type <operationType> specified on web service container.

The mid tier could not make the necessary API call because an invalid operation type was specified for the web service.

9334 Error

The XPATH expression <xpathExpression> is not found in input mapping.

A string value could not be substituted for the XPATH expression because the mid tier server could not find the corresponding mapping node.

9335 Error

Invalid Date Time Value: <dateTimeString>.

The mid tier could not parse the XML date/time string.

9336 Error

Invalid URL for accessing WSDL: <requested_URL>.

The WSDLServlet servlet could not generate the WSDL for a requested web service because the URL was invalid.

9337 Error

No web service definition found: <webServiceName>.

A web service was requested, but the mid tier could not locate the web service definition.

9338 Error

No authentication information found: <serverName>.

Authentication information is not supplied in the web service request, and anonymous user information is not specified in the BMC Remedy Mid Tier Configuration Tool.

9339 Error

Data types of the two operands do not match.

In an active link arithmetic operation, the two operands cannot be made to match, or the arithmetic operation is not supported. For example, you tried to add two currency fields that have different currency codes, such as USD and CAD, and no matching functional currencies exist. Or you subtract Decimal1 - Decimal2 = Character. If the target field is a character, only addition is supported (string concatenation).

9341 Error

No Preference server or Home Page Server specified. Home Page needs a server.

The AR Server field on the Home Page tab of the BMC Remedy AR System User Preference form and the Server Name field on the Home Page Settings page of the BMC Remedy Mid Tier Configuration Tool are blank. Specify a server in the BMC Remedy Mid Tier Configuration Tool or specify a server for this user in the BMC Remedy AR System User Preference form.

9342 Error

No servers configured in Mid Tier Configuration. Home Page needs a configured server.

No BMC Remedy AR System servers are configured in the BMC Remedy Mid Tier Configuration Tool. Contact your BMC Remedy AR System administrator.

9343 Error

No Preference form or ServerSetting Home Page form specified. Home Page needs a form.

The Form Name field on the Home Page tab of the BMC Remedy AR System User Preference form and the Default Home Form field on the Configuration tab of the Server Information dialog box are blank. Specify a default home page form in the Server Information dialog box or specify a home page form for this user in the BMC Remedy AR System User Preference form.

9344 Error

Cannot connect to server serverName to access Home Page.

Unable to connect to the server that contains the Home Page form. This can occur when the server is down or when the network is too slow (leading to a time-out). Contact your BMC Remedy AR System administrator.

9345 Error

Your user name or password was not accepted by any AR System server configured in the BMC Remedy Mid Tier Configuration Tool.

Your user name or password was not accepted by any BMC Remedy AR System server configured in the BMC Remedy Mid Tier Configuration Tool. Contact your BMC Remedy AR System administrator.

9350 Error

Network protocol/data error when performing data operation. Please contact administrator.

An internal error occurred because parameters passed to the back channel were incorrect.

9351 Error

Unable to setup data connection, which is preventing the application from working correctly.

An internal error occurred during a back channel request from the browser to the mid tier server.

9352 Error

A form definition has been changed, so unable to retrieve data. Please contact administrator.

The definition of a form that users have loaded was changed in such a way that a table on the form cannot be refreshed.

9353 Error

The operation cannot be completed because you have logged out.

A user who is logging out tried to make requests to the mid tier. This can occur if a user opened multiple windows and is trying to do something in one window at almost the same time as logging out in another window.

9354 Error

No compatible (standard or web fixed) view for the requested form can be found - unable to display form.

The mid tier could not find a view to display for the specified form. This can occur if a form contains only relative views because relative views are no longer supported by the mid tier.

9355 Error

The requested form <formName> cannot be found.

The form specified in the URL does not exist.

9356 Error

Unsupported locale <locale>.

A user tried to load a form on the mid tier in an unsupported locale. The locale is specified either in the languages selection in the browser or in the user preferences. For information about supported locales, see Localizing the mid tier.

9357 Error

Unsupported timezone <timeZone>.

A user tried to load a form on the mid tier in an unsupported time zone. The time zone is determined at login time or from the user preferences.

9358 Error

Application does not exist on server - <serverName>.

The application specified in the URL does not exist.

9359 Error

Server and form names are required in the URL.

The view form servlet requires the server and form parameters to be in the URL (other parameters are optional). If these parameters are missing this error occurs.

9360 Error

The size of the current global fields exceeded the allowable 3.5 KB size.

The mid tier implementation of global fields limits the amount of data that can be stored in all global fields to about 3.5 KB. To allow more storage, install a supported version of Flash Player.

9361 Error

A current session exists for a different user -<userName>.

Log off the existing session and try again. The view form servlet was used with user name and password parameters that differ from the ones used to create the current session.

9362 Error

Aliases are not supported by the AR System 6.3 and later. Use form, view, or app parameters instead.

Aliases are not supported by the BMC Remedy AR System 6.3 and later mid tier so the alias parameters to the view form servlet are no longer supported.

9363 Error

The action failed because the mid tier is unavailable or could not be contacted.

The action failed because the mid tier is unavailable or could not be contacted. This error could also occur if the action was canceled by the user while it was being performed.

9364 Error

One or more items match active link conditions; this operation has been defined so that any match generates an error.

Used by the Push Fields action when the administrator configures it to return an error when multiple matches are found. On the If Action page, the If Any Requests Match field has Display 'Any Match' Error selected.

9365 Error

No rows have been selected for ModifyAll.

The modify all action requires that at least one row is selected in the results list. Select one or more entries in the results list and try again.

9366 Error

The Run Process active link action failed because this Run Process command was used incorrectly.

The Run Process active link action failed because this Run Process command was used incorrectly, such as using a Run Process command that does not return a value in a Set Fields action.

9367 Error

Data types are not appropriate for relational operation.

The data types of the fields used in a relational operation are not consistent with the operations allowed for that operation. For information about the allowed data types of operations, see Operator types.

9368 Error

Invalid data type in active link.

An BMC Remedy AR System API function call was used with an invalid data type.

9369 Error

Function not supported.

BMC Remedy AR System functions (used in assignments) such as CONVERT, ENCRYPT, and DECRYPT are supported only in filter workflow and not in active link workflow.

9370 Error

The guide <guideName> is invalid or not owned by any form.

The guide or the primary form for the guide could not be determined. Dynamic workflow allows an active link guide to be named at run time. If the guide name does not exist on the server, or the guide does not have a primary form, this error is generated.

9371 Error

The definition for the guide <guideName> cannot be found and might be missing from the AR System server.

The guide specified (via dynamic workflow) is invalid. With dynamic workflow you can specify guide names from workflow instead of in BMC Remedy Developer Studio. The definition for the guide specified cannot be found and might be missing from the BMC Remedy AR System server.

9372 Error

The specified menu is invalid.

The specified menu is invalid. This error occurs if the browser client requests a nonexistent menu. This could be due to an active link change fields action that changed the menu for a character field.

9373 Error

You have entered an improperly formatted value for a real field.

The indicated value was entered as a value for a field with a data type of real. The value is not a legal real value. Change the value to a legal real value, and retry the operation.

9374 Error

You have entered an improperly formatted value for a decimal field.

The value was entered in a field with a data type of decimal. The value is not a legal decimal value. Change the value to a legal decimal value, and retry the operation.

9375 Error

You entered a nondigit character for a numeric field.

A numeric field contains a nondigit value. You can specify digits only for integer (numeric) fields. Change the value to a legal integer value, and retry the operation.

9376 Error

Format of date or time value is not recognized.

The format of a time value is not recognized. You can omit the time portion of a time stamp and include only the date, or you can omit the date and include only the time. The portion omitted defaults to an appropriate value. However, the format of the specified portion of time must match the rules for time stamps. Fix the format of the line, and perform the search again.

9377 Error

Time is out of allowed range of <number> and <number>.

BMC Remedy AR System cannot process a time that is out of range. Try again, using a time within the allowed range.

9378 Warning

The query matched more than the maximum number of entries specified for retrieval.

The retrieval included a search that selected more than the maximum number of items allowed by the client or server. The call returned the number of entries specified as the maximum. Narrow your search criteria or change the limit in user preferences. Use the local setting using the BMC Remedy AR System User Preference form and modify the settings for Limit Number of Items Returned. Only an administrator can change the server settings.

9379 Warning

The time entered is invalid. Therefore, the popup will be initialized to the current time.

Click the icon to the right of the field to select the desired time.

9380 Warning

The date entered is invalid. Therefore, the popup will be initialized to the current date.

Click the icon to the right of the field to select the desired date.

9381 Error

No such user exists.

A user with the supplied login ID cannot be found on any AR System server.

9382 Error

Authentication failed.

The supplied password is invalid.

9383 ErrorNo forms found containing field ID: <IDNumber>.
9384 ErrorMultiple forms contain field ID: IDNumber.
9385 ErrorUnable to contact the web server to the complete action.
9386 Error

Security Exception!! Possible insecure call issued. Please try opening the report again.

A request was sent to open an unencrypted Crystal report.

9387 Error

Request timeout. Please try opening the report again.

A request to open a Crystal report through the web timed out.

9388 Error

Authentication failed.

An authentication failure occurred, such as supplying the wrong administrator password on the configuration page for the AR System server.

9389 Error

The length of server name or form name exceeds the allowed length.

The length of server name or form name passed to the viewformservlet is longer than the allowed length. The maximum server name length is 64 characters and maximum form name length is 254 characters.

9390 Error

There is either no definition or the user user does not have permission for keys keys for the module module in the server <serverName>.

The requested plug-in definition does not exist in the Data Visualization Definition form, or the user does not have correct permissions to access that data.

9391 Error

The requested plug-in <moduleName> does not exist in the list of Data Visualization Module Server(s) in the BMC Remedy Mid Tier Configuration Tool.

The requested plug-in does not exist in the list of plug-in servers in the BMC Remedy Mid Tier Configuration Tool.

9392 Error

Could not create the required directory <directoryName> to download module module from server <serverName>.

The mid tier should be able to create a directory so that it can download the plug-in information. If it cannot create a directory, this error occurs.

9393 Error

There is no jar file for the module module in the server <serverName>.

The plug-in JAR file is missing for a given data visualization module in the Data Visualization Module form.

9394 Error

Could not download the module jar file for module module from the server <serverName>. Please see the log file for further details.

The mid tier cannot download a JAR file for a particular data visualization plug-in in a server.

9395 Error

Unable to find the module module in the mid-tier plug-ins directory.

Flashboards and reports are built on mid-tier local data visualization modules. This error occurs if a request is made for these modules and they are unavailable in the local plug-ins directory.

9396 Error

Unable to find the properties file fileName in the mid-tier plug-ins directory.

The available local plug-ins directory should have a details.txt file that contains the information of these modules. If the file is missing, this error occurs.

9397 Error

Unable to find the JAR file fileName in the mid-tier plug-ins directory.

A JAR file is missing in the local plug-ins directory.

9398 Error

The module class class does not match the module module from server <serverName>.

The entry class specified for the module does not implement the plug-in interface provided in the GraphPlugin.jar file.

9399 Error

The module class class for the module module from server <serverName> is not found in the jar file.

The entry class specified for a module was not implemented.

9400 Error

The module class class for the module module from server <serverName> does not have the required no arg constructor.

The plug-in container in the mid tier cannot instantiate the specified entry class for a module.

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