Disabling an account after the expiration period
If a user does not change his or her password before a specified time, you can disable that user's account.
To disable an account through the password policy:
- From the BMC Remedy AR System Administration Console, click System > General > Password Management Configuration. The User Password Management Configuration form appears.
- In the Days After Expiration Until Disablement field, enter the number of days after which a user's account is disabled if the password is not changed.
- Click Save. You can also perform this function in the User form for individual users. See Adding and modifying user information.