This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Disabling an account after the expiration period

If a user does not change his or her password before a specified time, you can disable that user's account.

To disable an account through the password policy:

  1. From the BMC Remedy AR System Administration Console, click System > General > Password Management Configuration. The User Password Management Configuration form appears.
  2. In the Days After Expiration Until Disablement field, enter the number of days after which a user's account is disabled if the password is not changed.
  3. Click Save. You can also perform this function in the User form for individual users. See Adding and modifying user information.
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