This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Converting non-alphanumeric characters to encoded values

  1. Open the AR URL Encoder utility by using the following URL:
    
    http://<midTierServer>/<contextPath>/shared/ar_url_encoder.jsp
    arsys is the default context path.
  2. In the Original String field, enter the individual character or string for which you want to find the correct encoding.
    You can encode parameter values, but do not code the entire URL.
  3. Click Convert.
    The encoded values appear in the Encoded String field.

    Encode values result
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