This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Configuring java plug-in servers

Use the Server Group Configuration screen to set the Java plug-in server configurations at global level.This screen provides a single location to manage configuration settings across the server group.

Access the Server Group Configuration screen from the location below:

  1. In a browser, enter the following URL address:
  2. Log in.
  3. Select Remedy Management Console > AR System Server Group Console> Server Group Configuration.

For more information about setting global and local level configurations, see Managing AR Server Group components by setting global-level and local-level configurations.

Best Practice

As a best practice use the Remedy Management Console to manage the Java plug-in server configurations.
You can also use the  AR System Administration:Plugin Server Config form to view the information about the Java plug-in servers. As an administrator, you can access this form from the BMC Remedy AR System Administration Console. Any configurations you set on this form are local level configurations.


The AR System Administration:Plugin Server Config Form is for Java plug-in servers only. You cannot use this form to configure native plug-in servers.

The following table lists the common fields on the AR System Administration:Plugin Server Config Form:

Field name Description Reference
Plugin Server Instance

Select a plug-in server instance from the list of available plug-in server instances.

Plugin Server Instance Path

Enter the path where the selected plug-in server instance is running.


Plugin Set

Select a plug-in set from the list.

This property enables you to load multiple plug-ins that share a common parent class loader.

Note: The Plugin Set Configuration tab is visible only if you select a value for this field.

Creating Java plug-in sets
Plugin Server Host

Enter the host name of the computer where the selected plug-in server instance is running.


The following table lists the tabs in the AR System Administration:Plugin Server Config Form. The information provided in each tab is described in the sections that follow.

Tab Information Reference
Plugin Server Configuration

Enables you to create and configure the plug-in server settings

Note: These settings override the settings defined in the Global Plugin Server Configurations tab.

Setting plugin server configuration options
Plugin Configuration

Enables you to view, create, modify, and delete plug-ins and their configurations

Working with Java plug-ins
Plugin Set Configuration

Enables you to view, create, modify, and delete plug-in sets and their configurations

Note: This tab is visible only after you add a plug-in set.

Working with Java plug-in sets


If you modify the Java plug-in server configuration data, you must restart the Java plug-in server for the changes to take effect.

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