Configuring AR System servers
Every BMC Remedy AR System server has a variety of configuration settings that control how the server works and how it interacts with users. Configuration settings are specific for each server.
Use the AR System Administration: Server Information form from the BMC Remedy AR System Administration Console to display information about the selected server and to set server options. You must be an administrator to make changes.
For more information about the BMC Remedy AR System Administration Console, see Navigating the BMC Remedy AR System Administration Console.
The following table lists the tabs in the AR System Administration: Server Information form. The information provided in each tab is described in the sections that follow.
Tabs in the AR System Administration: Server Information form
Sets parameters related to AR System efficiency, security, and localization.
|Always On Logging||Configures the options for Always On Logging feature.||Setting Always On logging|
Sets configuration options.
Enables you to configure passwords used between the AR System server and its external subsystems.
Specifies currency types available in AR System.
Displays information about the database that the selected server communicates with. You also define a database password and configuration file location in this tab.
Configures options for distributed operations.
Sets parameters necessary for AR System to authenticate users to external systems.
Enables you to view and modify your AR System server's encryption configuration.
Full Text Search
Configures full text search (FTS) options.
Displays the type and number of BMC Remedy AR System licenses on a server. You also set the Submitter Mode in this tab.
Enables the logging for various log files. You also set the log level in this tab.
|Log Filtering||Enables you to apply restrictions on the AR System server logging, based on one or more parameters.||Configuring AR System server logging|
Displays information about the platform on which the selected server is running.
Ports and Queues
Configures BMC Remedy AR System to communicate with client tools, services, and other servers on the network. Displays information relevant to the user of the multiple threads in the AR System server.
Sets the options for logging internal server changes.
Sets various timeouts for the selected server.
Sets source control integration within BMC Remedy AR System.
WS Registry Integration
Enables the use of the AR System Web Service Registry form by configuring a connection to a BMC Atrium Web Services Registry. Also provides a button to update the registry.
Atrium SSO Integration
Enables the integration of the AR System server with the Atrium SSO server for the purpose of single-sign on.
Sets parameters related to server statistics.
|Setting server statistics options|
|Attachment Security||Enables you to restrict users from uploading and viewing files with certain extensions in BMC Remedy Mid Tier.||Setting security restrictions on file uploads|
|Call Home||Allows you to share information related to product versions and server plug in configurations. Call Home also tracks the sequence of BMC Remedy AR System upgrade and the related upgrade activities.|
You also need to perform the following tasks while configuring AR System servers:
- Configuring firewalls with AR System servers
- Configuring clients for AR System servers
- Configuring a server to use plug-ins