This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Audit processing and filters

Both audit forms and main forms can have filters; however, filters cannot modify data on the audit form. For all forms that are audited (either by Form Style or Log Style), auditing occurs at the end of Filter Phase 2. For example, if Form A has Set Fields and Push Fields filter actions and Form A has auditing enabled, the audit occurs after the Set Fields and Push Fields actions are executed.

The exception is a join form that is audited by Log Style. For these forms, auditing occurs at the end of Filter Phase 1. For example, if Join Form AB has Set Fields filter actions and has auditing enabled, the audit occurs after all the Set Field actions are executed.

If an error occurs in the transaction (including errors while auditing), the entire transaction is rolled back.

Note

Phase 3 filter actions (such as Run Process, Notify, and DSO) are not audited.



For information about filter processing, see Filter processing in BMC Remedy AR System server.

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