This documentation supports the 18.08 version of Remedy Action Request System.

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An example BMC Remedy AR System application

This section explains the basic concepts of BMC Remedy AR System by showing how a sample organization - a wild animal park - might plan and design an BMC Remedy AR System application. Like any business, the park needs to take a systematic approach to automating its processes. This section walks you through the planning process that the hypothetical park staff uses to evaluate and address its business needs.

For more information, see:

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