This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Adding background images to fields and form views

You can use an image as the background of a panel field, of the cells in a cell-based table field, or of a form view. You can either use a reference to a BMC Remedy AR System server image object, or you can store the image as an embedded object in the field.

Note

To support the Image Reference functionality for panel and cell-based table fields, BMC Remedy AR System clients and supporting applications such as the mid tier must be release 7.5.00 or later. When previous clients open a form containing an image reference, the image is converted to embedded format.

To add an image to a panel field or a cell-based table

  1. Select the panel field or the working cell of the cell-based table field.
  2. In the Properties tab, click the Background Image property, and click its ellipsis button.
  3. In the Background Image dialog box:
    1. If necessary, click Clear Image to delete an existing image.
    2. Browse for the image to display on the button.
      You can select .bmp, .jpeg, .jpg, . gif, and .png files. The selected image appears in the Preview area.
    3. To save the image to a different file or folder, click Save to File.
    4. Set the Image Type:
      • Embedded Image — The image is stored in the field display properties as an ARByteList.
        In this case, the image is embedded in the form and is therefore downloaded with the form whenever the form is refreshed by the client.
      • Image Reference — A reference to a shared image object is stored in the field display properties.
        In this case, the image is stored as an image object in BMC Remedy AR System server. When the form is downloaded, the image is cached separately, so the image does not have to be refreshed along with the form. This allows for faster form refresh time.
    5. Click OK.
  4. To position the graphic horizontally in the panel or cell, select the Background Image Horizontal property, and then select one of the following options:
    • Left — Position the left edge of the image at the left edge of the panel or cell.
    • Center — Position the horizontal center of the image at the horizontal center of the panel or cell.
    • Fill — Resize the image horizontally to fit the width of the panel or cell.
    • Right — Position the right edge of the image at the right edge of the panel or cell.
    • Tile — If the width of the image is smaller than the width of the panel or cell, tile the image horizontally in the panel or cell. If the width of the image is larger than the width of the panel or cell, Tile has no effect.
      This property works together with the Background Image Vertical property to control the overall position and dimensions of the image.
  5. To position the graphic vertically in the pane or cell, select the Background Image Vertical property, and then select one of the following options:
    • Top — Position the top edge of the image at the top edge of the panel or cell.
    • Center — Position the vertical center of the image at the vertical center of the panel or cell.
    • Fill — Resize the image vertically to fit the height of the panel or cell.
    • Bottom — Position the bottom edge of the image at the bottom edge of the panel or cell.
    • Tile — If the height of the image is smaller than the height of the panel or cell, tile the image vertically in the panel or cell. If the height of the image is larger than the height of the panel or cell, Tile has no effect.
      This property works together with the Background Image Horizontal property to control the overall position and dimensions of the image.
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