This documentation supports the 18.08 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Accessing support files

If you have added support files for your application, you can access them through a URL. If you have placed support files at the top level of the Resources Directory Structure, enter:


http://<midTierServer>/arsys/apps/<ARSystemServer>/<applicationName>/resources/<fileName>

Note

Lowercase the word resources at this level.



If you have placed support files under any subdirectories, they must be added to the URL. For example, if you have created an additional directory and a supporting file, enter:


http://<midTierServer>/arsys/apps/<ARSystemServer>/<applicationName>/resources/<SubDirectoryName>/<fileName>

Note

To access application support files, you must have a valid BMC Remedy AR System login ID.

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