18.08.01: Patch 1 for version 18.08
This release consolidates the hotfixes delivered for Remedy AR System version 18.08 and later into a single patch. This patch also includes fixes for defects covering AR System Server, Mid Tier, and Email Engine.
This patch includes fixes for some customer defects. For more information about the defects fixed in this patch, see Known and corrected issues.
Applying the patch
Download and apply the following patch files from the Electronic Product Download (EPD) site:
- For AR System Server — Server1808Patch001.zip
- For Mid Tier — midtier1808Patch001.zip
If you previously installed Mid Tier 18.08 using a WAR file, you cannot use the midtier1808Patch001.zip file. To upgrade to Mid Tier 18.08.01, download the applicable WAR file from the Electronic Product Download (EPD) site:
- For Windows — Midtier.war
- For Windows — MidtierCombined.war
- For Linux — midtier_linux.war
For information about applying the package, see .