This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Using the Run Process command in a browser

To avoid degrading performance on the web, always specify the action in the Run Process command instead of indirectly through a field. For example, the command PERFORM-ACTION-ADD-ATTACHMENT 536868912 is acceptable. However, the command $536868914$ 536868912 can degrade performance on the web.

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