This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Using the message action to create tooltips

Tooltips are brief informational messages that are displayed in response to a user action with an object on the screen. Tooltips are commonly used to provide descriptions of menu items, toolbar buttons, or other objects.

In BMC Remedy AR System server, tooltips can be applied to tables, attachments, field labels, or field data.

A tooltip can be displayed either by hovering the mouse over an area in a form or by clicking an object such as a button. For table fields, a tooltip can be displayed by hovering over a row. The tooltip displays the values for the row being hovered over, even if that row is not the currently selected row.

When a tooltip appears by hovering, it is closed when the mouse is moved outside the tooltip's border. When a tooltip appears by clicking (for example, when a tooltip appears when you click a button), it is closed when you click anywhere outside the tooltip's border.

A tooltip also can be dismissed by pressing the Escape key.

Tooltips can include URL links, which can be added through a Set Fields action.

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