This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Using the AREA LDAP plug-in

The AR System External Authentication (AREA) LDAP plug-in enables you to authenticate BMC Remedy AR System users against external LDAP directory services. This section describes how to configure the AREA LDAP plug-in and your AR System server to use LDAP authentication.

After you configure your AR System server, you configure AR System to use external authentication processing. See Configuring authentication processing.

This section contains information about:

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