This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Troubleshooting Remedy Full Text Search

When an issue occurs while performing full text search, analyze the cause. The following table describes the common problems that can occur when using full text search.


To troubleshoot FTS issues and to identify the cause of the issue

Analyzing FTS logs to identify the FTS problem

To troubleshoot FTS indexing related issues

Troubleshooting FTS indexing issues

To troubleshoot FTS or Global search related issues

Troubleshooting FTS searching issues

To troubleshoot FTS configuration issues

Troubleshooting FTS configuration issues

To troubleshoot FTS plug-in related issues

Troubleshooting FTS plug-in issues

Popular knowledge articles for Full Text Search

The following list includes some of the popular knowledge articles from BMC Communities for Full Text Search (FTS):

Related topics

Configuring full text search

Configuring full text search for a server group

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