This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Time required to rebuild a set of indexes


BMC recommends that you perform bulk indexing during off-peak hours, such as during a maintenance window.

Do not rebuild indexes during normal production hours. Because re-indexing rebuilds your entire set of FTS indexes from scratch, it can take a long time, depending on the following factors:

  • The number of fields selected for full text search
  • The amount of data in each field indexed for FTS in each AR System request
  • The system load

For more information about locating your FTS indexes, see Estimating the size of the FTS index.

Was this page helpful? Yes No Submitting... Thank you