Navigating the BMC Remedy AR System Administration Console
This topic explains how to navigate the AR System Administration Console to configure servers and clients to work with BMC Remedy AR System.
Opening the AR System Administration Console
- In a browser, go to the following URL address:
http://<midTierServerInstallDir>/arsys/forms/<serverName> - Log in.
- Select AR System Administration > AR System Administration Console.
AR System Administration Console introduction
The AR System Administration Console gives you access to many administrator functions in BMC Remedy AR System. The console is part of the AR System Server Administration plug-in, which consists of a library file and a deployable application. (The plug-in is installed as part of the AR System server installation.)
AR System Administration Console
(Click the image to expand it.)
The following sections describe the categories available in the AR System Administration Console.
Category | Description | |
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System > General | Provides the following links that enable you to configure your server and view server information |
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System > Distributed Server Option (DSO) | Provides the following links that enable you to configure DSO. For more information, see How BMC Remedy Distributed Server Option manages distributed business requests. |
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System > LDAP | Provides the following links that enable you to configure LDAP. For more information, see LDAP plug-ins in BMC Remedy AR System. |
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System > Email | Provides the following links that enable you to configure Email Engine. For more information, see Controlling BMC Remedy AR System through email. |
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Application > Users/Groups/Roles | Used to configure users, groups, and roles. |
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Application > Business Time | Used to configure business time. For more information, see Defining business schedules using Business Time. |
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Application > Reports | Used to configure reports. For more information, see Configuring reporting. |
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Application > Currency | Used to configure currency fields. For more information, see Currency fields and Setting currency types. |
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Application > Other | Used to view Message Catalog entries and application state information. |
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Admin Preferences | This category enables you to configure and search for centralized administrator preferences, which are discussed in Setting user preferences. |
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User Preferences | This category enables you to configure and search for centralized user preferences, which are discussed in Setting user preferences. |
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