This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Installing sample AREA implementations

When you install BMC Remedy AR System, you can install a sample Java AREA LDAP implementation, including an AREA LDAP plug-in. That plug-in provides you with an integration point between BMC Remedy AR System and LDAP directory services.

You must create a custom plug-in to integrate BMC Remedy AR System with external authentication services such as Kerberos. See Creating Java plug-ins and AREA plug-in Java API methods for details.

Example flow of requests and data for an AREA plug-in

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