This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Exporting and importing a deployable application with localized views

For a deployable application that includes forms with localized views, you can create a deployable application definition file that contains only the default views, and then use the Export wizard to generate a view definition file that contains all the views in the application for a specified locale. This is helpful in cases where you need to deploy the application to servers with different locales.

To export a deployable application with default views only

  1. Right-click the application name in the Applications list in AR System Navigator.
  2. In the Application Selection page of the Export wizard, enter a path and file name for the application definition file, and then click Next.
  3. In the Export Options page, select Entire Application and Selected Locale Only. Keep the Default Locale selection to export all forms in the application with the default view.
  4. Click Finish.
    The application is exported with only the default view of each form.

To export all views in the application for a specific locale

  1. Right-click the application name in the Applications list in AR System Navigator.
  2. In the Application Selection page of the Export wizard, enter a path and file name for the view definition file for a locale, and then click Next.
  3. In the Export Options page, select Locale Specific Contents Only, and then click the ellipsis button, as shown in the following figure.
  4. Select the locale from the list, and click OK.
    For example, to export all form views in the application that have a locale property set to fr (French), select fr.
  5. Click Finish.
    The Export wizard creates a view definition file containing only the form views with the selected locale property.

    Using the Export Options page to export all form views for a locale
    (Click the image to expand it.)



    On each destination server, first import the application definition file that contains the application with default views of each form. Then import the appropriate view definition files.

To import the application and the locale-specific views

  1. Log on to the destination server with BMC Remedy Developer Studio.
  2. Import the application definitions
    1. In AR System Navigator, right-click on the server name.
    2. Select Import > Application.
    3. Navigate to the application definition file and then click Next.
    4. Select the appropriate Replace Options on the Destination Server settings, and then click Finish.
      The application is imported with the default view of all forms only.
  3. Import the appropriate view definitions
    1. In AR System Invoker, right-click on the server name.
    2. Select Import > View Definitions, and then click Next.
    3. Navigate to the view definition file that contains views for the locale that you want to import, and then click next.
    4. In the View Selection dialog box, click Finish.
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