This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Displaying the Customization Type column in object lists

Object lists in both Base Development mode and Best Practice Customization mode include a Customization Type column. Depending on the mode, the column can contain several of the following values:





Identifies custom objects.

Best Practice Customization


Identifies overlay objects.

Best Practice Customization


Identifies overlaid origin objects.

Base Development


Identifies origin objects that are not overlaid.

Best Practice Customization and Base Development

By default, the Customization Type column is hidden. To display the column, use the following procedure.

To display the Customization Type column in object lists

  1. Select Window > Preferences to open the Preferences dialog box.
  2. In the BMC Remedy Developer Studio branch, click Object List View to show the Object List View preferences.
  3. In the list, select the customization type.
  4. If necessary, select All Columns (the default).
  5. In the table of columns, click the Display cell next to the Customization Type label.
  6. Click the down arrow that appears in the column, and select Yes.
  7. Click OK to save your changes.
  8. Close and reopen the object list to see the Customization Type column.
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