This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Disabling password management for individual users

To disable password management for individual users:

  1. From the BMC Remedy AR System Administration Console, click System > Application > Users / Groups / Roles > Users. The User form opens in Search mode.
    (Click on the image to expand it.)
  2. Search the appropriate user.
  3. Select the Disable Password Management For This User check box.
  4. Click Save.
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