This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Checking object visibility for the Public group

When you log in as a member of the Administrator group, you have access to all objects by default. When other users view the object list and the home page, they see only those forms, entry points, and applications for which they have "Visible" permission.

Administrators can select a setting that limits their view of the object list and the home page to only those objects for which the Public group has Visible access. (Subadministrators can use this setting to manipulate the visibility of only those forms to which they have access as a subadministrator.) This allows you to quickly double-check which forms, entry points, and applications have Visible permission assigned to Public.

For non-administrators, this setting has no effect; objects are displayed in the list according to the user's group permissions.

To check the visibility of objects for Public in a browser

  1. Open the object list by entering this URL in a browser:
    http:// <webServerName>
  2. Select or deselect the Show Hidden Forms check box.
Was this page helpful? Yes No Submitting... Thank you