This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Assigning permissions for individual or multiple objects

To override the default permissions or otherwise set specific permissions for individual objects or multiple objects, use the procedures in this topic:

To assign permissions for forms

  1. In Developer Studio, open the form for modification.
  2. Select the Definitions tab.
  3. Expand the Permissions panel, and then open the Group Permissions subpanel.
  4. In the Group Permissions subpanel, use the arrow buttons to move the appropriate groups and roles into the Permissions list.
  5. For each group or role in the Permissions list, click the drop-down menu in the Permissions column to set the access level to Visible or Hidden.
  6. To configure hierarchical group access to the form, select Static Permissions Inheritance.
    When static permissions inheritance is allowed, the Complete Permissions area shows a list of all groups that have access to the form, including any parent groups. However, you must save the permissions changes and reopen the Permissions panel and Group Permissions subpanel on the Definitions tab to see the current list.

    Note

    You will not automatically see updates to this list if changes are made simultaneously by another developer. To see concurrent updates, you must close and reopen the Permissions panel on the Definitions tab.

To assign permissions for other objects

  1. In Developer Studio, open the object (such as an application, active link, or web service).
  2. Open the Permissions panel.
  3. For applications and web services, open the Group Permissions subpanel.
  4. To add more groups to the Permissions list, select Additive from the Overlay Type drop-down list.
    To overwrite the origin object's permissions, select Overwrite.
    For more information about overlays, see Customizing applications using overlays and custom objects.
  5. Use the arrow buttons to move the appropriate groups and roles into the Permissions list.
    All groups defined on the server (or roles defined for the application that contains the object) are displayed.
    To allow all users to see the object, add the Public group to the Permission list.
  6. For objects that have different access levels, for each group or role in the Permissions list, click the drop-down menu in the Permissions column to set the access level.
  7. To set the object permissions to their defaults, click Apply Defaults.
    For more information, see Defining default permissions.
  8. Click OK to close the Permissions dialog box.
  9. To configure hierarchical group access to the object, set the object permissions property Static Permissions Inheritance to True.

To assign permissions for one or more fields

  1. In Developer Studio, open the form for modification.
  2. Select the fields.
  3. To add more groups to the Permissions list, in the Properties tab, select Additive from the Overlay Type drop-down list.
    To overwrite the origin object's permissions, select Overwrite.
    For more information about overlays, see Customizing applications using overlays and custom objects.
  4. Click Set Permissions.
  5. In the Permissions dialog box, use the arrow buttons to move the appropriate groups and roles into the Permissions list.
    All groups defined on the server (or roles defined for the application that contains the object) are displayed.
    The Submitter, Assignee, and Assignee Group groups are implicit based on field contents. For more information about implicit groups, see Controlling access by using implicit groups: Row-level security.
    To allow all users to view or change a field, add the Public group to the Permission list.
  6. If you selected Overwrite as the Overlay Type, click the drop-down menu in the Permissions column if you want to set a different access level (View or Change) for each group or role.
  7. To set the object permissions to their defaults, click Apply Defaults. For more information, see Defining default permissions.
  8. Click OK to close the Permissions dialog box.
  9. Choose File > Save to save the permission changes.

To assign permissions for a group to multiple objects

  1. In Developer Studio, open the Groups object list. (Double-click on Groups in the AR System Navigator.)
  2. Right-click the appropriate group, and select Assign Permissions.
  3. In the Assign Group Permissions dialog box, select Fields or the appropriate object type.
    If you select Fields, click the ellipsis button and select a form. Only forms that are not in deployable application are available.
  4. To remove permissions to objects or fields in the list, click Remove All or select objects and click Remove.
  5. To assign permissions to other objects or fields, click Add.
  6. In the Selector dialog box, select the objects or fields in the list, and click OK to assign permission for the group to those objects.
  7. For object that have different access levels, in the Assign Group Permissions dialog box, for each object in the list, click the drop-down menu in the Permissions column to set the access level.
  8. To assign permission for this group to other object types, return to step 3.
  9. Click OK to save the permission changes.

    Note

    To assign common permissions to a collection of objects, see Modifying object properties.

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