This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.


The ar file contains the list of BMC Remedy AR System servers to which the client tools (BMC Remedy Developer Studio) connect if no servers are specified on startup. The ARGetListServer function uses this file to return a list of available servers.

Entries in this file contain the following fields separated by a space or tab:

serverName serverInformationList

  • serverName is the name of the server computer. The name is resolved to a network address by using the name resolution strategy of the local computer.
  • serverInformationList identifies the server as a BMC Remedy AR System server (AR) and specifies the TCP port and RPC program numbers if applicable.

Lines with a pound sign (#) in column 1 are treated as comments and are ignored.

This topic provides the following information:

ar synopsis

UNIX — ARSystemServerInstallDir/conf/ar
Windows — ARSystemHomeDir\ar

ar environment


(UNIX only) Specifies the directory where the ar.conf file and other BMC Remedy AR System configuration files are stored. The arsystem script sets ARCONFIGDIR to ARSystemServerInstallDir/conf, and you should not need to change this value. However, arsystem does not modify ARCONFIGDIR if a preset value is found.

ar scenarios

The following ar file entries register two server computers as BMC Remedy AR System servers:

# Directory file for BMC Remedy AR System servers
remedy AR
server2 AR;;3030;;390600

The TCP port and RPC program numbers are specified for server2.

Was this page helpful? Yes No Submitting... Thank you