This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Application command parameters

The following table describes the parameters and their expected values in detail. The category and command parameters are positional. The other parameters are optional, and can appear in any order after the two positional parameters. If you supply any parameter that is not defined for the command, it is ignored.



Application command parameters

Parameter

Description

category

A character string that identifies which application the command is for; maximum length: 30 characters. For the approval server, this value is always Approval.

command

A character string that indicates a specific operation to be performed within the category; maximum length: 30 characters. Commands for the approval server are defined in this section.

-s

formName is the name of a form to which the command is related.

-e

requestID is the ID of the request to which the command is related. If the request is in a join form, the request ID string consists of the ID of each request separated by a vertical bar, such as: 000000000012344|000000000084934 If no request ID is specified, this value defaults to the current entry ID.

-t

tag is a description that is specific to the category and command. It might be a further identifier for the operation. For example, for many approval commands, the tag is the name of the approval process.

-1

field1, field2, or field3 is the ID of a field or an integer code associated with the category or command.

-o

otherString<255chars is a string that provides any further information; maximum length: 255 characters. For example, you can provide a list of approvers who are expected to act on this request.

-l

otherStringUnlimited is a string that provides any further information. For example, you can provide a list of approvers who are expected to act on this request.

Note

The approval server does not impose a restriction on this string, but its maximum length might be limited by the BMC Remedy AR System server database.

Note

If the operation is performed from a filter or escalation, the -s and -e parameters default to the current form name (as the application form name) and the current request ID (as the application request ID). Therefore, if the default values are sufficient, you can omit these parameters. If the operation is performed from an active link, the BMC Remedy AR System server cannot determine what the current environment is, and these values must be supplied.

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