This documentation supports the 18.05 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Alternatives for presenting applications to users

Users can open an application in several ways. The typical method to present an application to users is to define entry points that appear in a home page, as explained in Creating and managing fields.

For web applications, you can provide links to forms using special URLs, such as encoded URLs, URLs that bypass the login page, or URLs that pass search parameters when a search form is opened. Include the URLs on a web page or form. For more information, see URLs for forms and applications.

For more information, see:

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