Reclassifying Synthetic Monitor Accuracy, Execution, and Availability errors in TEA Agent

Starting from version 11.3.02, you can reclassify the list of default Synthetic Monitor Accuracy, Execution, and Availability errors produced by Silk Engine in the TEA Agent. These errors can be reclassified if required. If you have more than one TEA Agent, it is important to make the change on all the agents simultaneously to maintain consistency. The error reclassification settings must be done in the error_reclassification.csv file.

Use the following procedure to reclassify:

To reclassify the Silk errors in TEA Agent

  1. Open the error_reclassification.csv file from the following location:
    installationDirectory\TEAAgent\WorkingFolder\Conf
  2. Change or reclassify the error type. You can refer to the inventory list and use the following default error information as the guidelines to reclassify:

     Default error classification
    FacilitymsgIdError type
    0AllExecution
    212Execution
    216, 26, 27, 28, 70 to 72, and 80Accuracy
    3All except the following Ids:
    • 1001 
    • the range >= 501 and < 600
    Accuracy
    26All except 14Accuracy
    48All except 14Accuracy
    56All except 51Accuracy
    66AllExecution
    7111-14, 23, 25, 28, 40, 53, 54, 76Accuracy
    71

    1, 2, 4 to 10, 15 to 22, 24, 26, 30, 31, 33-37, 39, 46-48,
    51, 55-61, 63-65, 67, 68, 70, 72, 75, 77, 79, 81-83

    Execution
    Any otherAllAvailability
  3. Save the changes
  4. Restart the TEA Agent  for the configuration changes to be applied. 
    The change takes effect for all errors detected immediately after it is applied. The change does not have any effect on historical data. 
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