Managing App Visibility notification channels
TrueSight App Visibility Manager and TrueSight Synthetic Monitor event notifications can be sent on a number of different channels. You can send event notifications via email, Syslog, and SNMP (v2). If you have TrueSight Infrastructure Management in your environment, App Visibility and Synthetic Monitor events are recorded there automatically.
Editing notification channel settings (applicable to versions 11.3.02 and later)
To edit App Visibility notification channel settings
- From the TrueSight navigation menu, select Administration > App Visibility Notifications.
- From the App Visibility Notification Channels action menu, select Edit Notification Channels.
- If the notification channel you want to edit is not enabled, click the button to enable it.
- Edit the details.
- Click Save to return to View mode.
The following settings are displayed for the notification channels:
| Parameter | Description |
|---|---|
Notification Language | |
| Notification Language | The event notifications for Synthetic Metric Rules are translated and displayed in one of the three locale options available: English, Chinese (Mandarin), and Deutsche (German). Default locale is English. The event notifications for all other event types, such as AppVisibility, Service Level Agreements, or Health are displayed only in English. Note: The notification language selection is not impacted by the language that you selected in the TrueSight console > User Preferences option. |
Email (SMTP) | |
| Host Name / IP Address | Host name or IP address of the SMTP server |
| Port | Port number of the SMTP server |
| Login Account | (Optional) User name of the account App Visibility uses to connect to the SMTP server |
| Login Password | Password of the account App Visibility uses to connect to the SMTP server Note: This field is visible only in Edit mode. |
| From Account | Email address that appears in the From field of notification emails |
| To (Global Email Recipients List) | List of email addresses that receive event notifications Email address can be separated by commas or semicolons. |
Syslog | |
| Host Name / IP Address | Host name or IP address of the Syslog server |
| Port | Port number of the Syslog server |
| Protocol | Syslog protocol used for sending the event notifications Possible values are:
|
SNMP | |
| Host Name / IP Address | Host name or IP address of the SNMP server |
| Port | Port number of the SNMP server |
| Community String | SNMP community string for restricting access to SNMP traps and messages. The default value is set to public. You can edit the string, but it must not be blank. |
*To configure SNMP connection on your system, you can download and use the attached AppVisibility.mib file.
To view App Visibility notification channel settings
From the TrueSight navigation menu, select Administration > App Visibility Notifications.
The current notification channel settings are displayed.
Next to each notification channel a switch shows whether the channel is enabled.
|
|
| Channel enabled | Channel disabled |
Editing notification channel settings (applicable to versions 11.3.01 and earlier)
To edit App Visibility notification channel settings
- From the TrueSight navigation menu, select Administration > App Visibility Notifications.
- From the App Visibility Notification Channels action menu, select Edit Notification Channels.
- If the notification channel you want to edit is not enabled, click the button to enable it.
- Edit the details.
- Click Save to return to View mode.
The following settings are displayed for the notification channels:
| Parameter | Description |
|---|---|
| Email (SMTP) | |
| Host Name / IP Address | Host name or IP address of the SMTP server |
| Port | Port number of the SMTP server |
| Login Account | User name of the account App Visibility uses to connect to the SMTP server |
| Login Password | Password of the account App Visibility uses to connect to the SMTP server Note: This field is visible only in Edit mode. |
| From Account | Email address that appears in the From field of notification emails |
| To (Global Email Recipients List) | List of email addresses that receive event notifications Email address can be separated by commas or semicolons. |
| Syslog | |
| Host Name / IP Address | Host name or IP address of the Syslog server |
| Port | Port number of the Syslog server |
| Protocol | Communication protocol used for sending the Syslog event notifications Possible values are:
|
| SNMP* | |
| Host Name / IP Address | Host name or IP address of the SNMP server |
| Port | Port number of the SNMP server |
| Community String | SNMP community string for restricting access to SNMP traps and messages |
| OID Event Trap | Unique identifier of SNMP event traps issued by App Visibility and Synthetic Monitor Value: 1.3.6.1.4.1.1031.2.3.2.1 This parameter cannot be modified. |
| OID Event Message | Unique identifier of SNMP event messages issued by App Visibility and Synthetic Monitor Value: 1.3.6.1.4.1.1031.2.3.1.1 This parameter cannot be modified. |
*To configure SNMP connection on you system, you can download and use the attached AppVisibility.mib file.
To view App Visibility notification channel settings
From the TrueSight navigation menu, select Administration > App Visibility Notifications.
The current notification channel settings are displayed.
Next to each notification channel a switch shows whether the channel is enabled.
|
|
| Channel enabled | Channel disabled |
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