Enabling the SNMP service for end-user experience monitoring
The BMC Real End User Experience Monitoring Software Edition can report information through SNMP to a managing system in your network.
This passive end-user experience monitoring provides an SNMP MIB that enables your SNMP manager to get (read-only) management data from the end-user experience component, such as the following metrics:
- OS-level standard metrics such as CPU usage or disk usage
- Traffic-related metrics such as Watchpoint data from a Real User Analyzer
BMC Real End User Experience Monitoring Software Edition uses SNMP traps to send alerts to an SNMP manager (if incident-detection rules and error-detection rules are enabled and triggered)
To set up BMC Real End User Experience Monitoring as a managed system, you enable the service, configure a local SNMP agent, and then configure the SNMP MIB or SNMP traps. Consult the following tasks to configure an Analyzer, Collector, APM Central, or Monitor as a managed system:
- Enabling the SNMP service
- Configuring the local SNMP agent
- Configuring SNMP traps
- Configuring the SNMP MIB
- Downloading the system MIB
- Generating the Watchpoint OID
- Restoring the SNMP configuration to factory settings
The BMC Real End User Experience Monitoring components support SNMPv1, SNMPv2c, and SNMPv3.