After upgrading Silk Performer and installing or upgrading the TEA Agent, the TEA Agent doesn't run
After upgrading Silk Performer, and then upgrading or installing the TEA Agent on a computer running a Windows Server operating system, the first time the TEA Agent service or process is run, it may fail. The following messages are issued to the agent.log file:
The service manager on Windows Server loads the PATH environment variable on startup and does not update it if there is a change in the environment variable. As a result, the TEA Agent attempts to open the Silk Performer runtime module from the older version of Silk Performer.
Restart the computer where the TEA Agent is installed. This updates the PATH environment variable used by the system.