This documentation supports the 9.1.04 version and its patches of BMC Atrium Core. The documentation for version 9.1 to 9.1 Service Pack 3 and its patches is available here.

To view the latest version, select the version from the Product version menu.

Troubleshooting CMDB plug-in issues

Several BMC CMDB plug-ins are installed and configured during the BMC CMDB installation. If a plug-in is not functioning the way it should, you might see error messages in the log file at the <atriumCoreInstallatiofolder>/logs/ location. Usually, each plug-in has its own log file but an error message might also appear in the AtriumpluginSvr.log or the AtriumCoreSvr.log file.

To effectively resolve plug-in issues, see the following topics:  

Related topics

Enabling logs for the plug-ins server

Enabling plug-ins

Configuring core CMDB components and plug-ins

Centralized configuration

Was this page helpful? Yes No Submitting... Thank you