Reconciliation Engine logging issues
If the Reconciliation Engine contains incorrect log path settings or insufficient permissions to write to the log directory, or if the Reconciliation Engine stopped responding, logging might be abruptly stopped.
|Parameter or component||Troubleshooting information|
|Reconciliation log file||Make sure that the log file is saved to the correct log path.|
When you specify the log file path, make sure that:
|ar.cfg (ar.conf ) configuration file|
Verify that the settings you configured for the log file are updated on the AR System server.
You can also manually update the ar.cfg or ar.conf file to match the entries in the Modify Server Configuration window of the Reconciliation Manager and restart the Reconciliation Engine to configure the settings.
|AR System server|
Verify the following on the AR System server:
Verify that the arrecond.log file exists on the AR System server.
ar.cfg (ar.conf) configuration file
Confirm that the ar.cfg (ar.conf) configuration file is setup correctly.