Web Services installation issues
This topic describes installation issues related to Web Services Infrastructure, BMC Atrium Core Web Services, and Web Services Registry.
If the Tomcat startup console is displayed when you are installing the Web Services Registry and the Web Services Infrastructure components, the errors and logging statements are visible in the startup console. If the installer displays a message that the installation of the Web Services Registry and the Web Services Infrastructure components is successful, no action is required for the errors and logging statements that are visible in the startup console.
BMC Atrium Core Web Services is inaccessible on the network
If BMC Atrium Core Web Services is inaccessible on the network, check the \etc\hosts file.
The computer should not resolve its name with the loopback IP address. An entry line like the following could be the cause:
127.0.0.1 ashiko-vm1-rhel5.labs.bmc.com ashiko-vm1-rhel5 localhost.localdomain localhost
To resolve this issue, remove the host name and reboot the computer.
Web Services Registry installation fails
If you are installing all BMC Atrium Core features on a single computer and the installation of Web Services Registry fails,verify that you have the recommended amount of RAM, 6 GB, on that computer.