Using the Application Administration Console
If you have BMC Remedy Change Management or BMC Remedy Incident Management installed, configure Drift Management permissions by using the Application Administration Console. The configuration forms are available only to BMC Remedy AR System administrators and application administrators.
Always open forms from the console . If you open the forms directly from the object list in BMC Remedy User, you might not see all the information that you need, or you might experience unexpected results.
Use the forms accessed from the Custom Configuration tab to go beyond the standard configuration.
Application Administration Console--Custom Configuration tab
For information about configuration, see the Installing BMC Configuration Drift Management and Configuring after installation in BMC Remedy IT Service Management online documentation.