This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

Product overview

BMC Atrium Core facilitates the alignment of IT with the business. It helps you manage your configuration items like IT hardware and software, printers, servers, air conditioners and so on, such that you understand your environment better. BMC Atrium Core provides a CMDB coupled with common user, programmatic, and reporting interfaces. This set of enabling technologies provides tighter integration across management tools used in your IT environment, saving your IT organization time and money.

The business challenge for BMC Atrium Core

ITIL standardizes the processes that IT departments use to manage IT hardware and software, such as Problem Management, Incident Management, and Change Management. These standard processes ensure the availability of the critical IT services that sustain a business, like banking systems, ordering systems, and manufacturing systems. Additionally, ITIL Service Asset and Configuration Management (SACM) needs reliable data about components in the IT environment and needs to understand the impact to key business services when changes occur in that environment. For a large company, maintaining and managing information about thousands of pieces of hardware and software is difficult. Central to these ITIL processes is the configuration management database (CMDB). The data in the CMDB feeds the applications that perform ITIL processes.

BMC Atrium Core components

BMC Atrium CMDB, including the following components:

Note

Atrium Integrator replaces BMC Atrium Integration Engine. You can continue using BMC Atrium Integration Engine for existing data mappings and exchanges, but BMC recommends that you use Atrium Integrator for all new data transfers.

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