This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

Performing health check

BMC recommends that you do a health check as an automated test of installed product features after installing, before installing, or when troubleshooting a feature which does not work. The BMC Atrium Core Maintenance Tool gives you access to the Health Check utility. The Health Check utility automatically detects the installed components and validates if they are installed successfully.

Health checks verifies if the:

  • Test Product Catalog data is imported successfully. This data is deleted after successful installation.
  • BMC Atrium CMDB is up and and running.
  • CDM is deployed correctly.
  • UDDI registry is running.

The Maintenance Tool resides in the installation directory under BMCAtriumCoreInstallationDirectory\atriumcore.

To check the health of a BMC Atrium Core installation

  1. Open the BMC Atrium Core Maintenance Tool.
    • On Windows, go to your installation directory and execute AtriumCoreMaintenanceTool.cmd.
    • On UNIX, go to your installation directory and execute ./AtriumCoreMaintenanceTool.sh.
  2. In the BMC Atrium Core Maintenance Tool, click the Health Check tab.
  3. Click Next to start the health check.
  4. Provide the same AR System server application service password that you set when you installed the AR System.
  5. Click Next to connect to the AR System server.
  6. (optional) Click View Log to view the details of the health check.

The log file is displayed in a new a window. The tab name on this window reflects the date and time the installer was run.

In each log, error entries are highlighted in red, and warning entries are highlighted in yellow.

Note

If you are running a Telnet session, you must open a new Telnet window to view logs.

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Comments

  1. Scott Skeate

    Is there a silent option like with other HealthChecks from a maintenance tool? If so, please provide a sample text file to be called when using the silent option. We need to know the parameter names that are called

    Dec 13, 2017 12:53
    1. Nidhi Das

      Hello Scott,

      I will discuss this with the concerned SME and will write back to you.

      Regards,

      Nidhi

      Dec 14, 2017 02:34
    1. Kanchana Iyer

      Hello Scott, Apologies for the late response. I found out that there is no option for silent install of the BMC Atrium Core Maintenance Tool. As it is a batch file, it can be run from any location. Hope this helps.

      Thanks and regards, Kanchana

      Jun 28, 2018 04:34